Small Business E&s Production Underwriting Manager
The Small Business E&S Production Underwriting Manager will lead our Small Business Underwriting team in the West Region to meet production and underwriting, profit and loss goals. This individual will also coach and mentor their team in sales related, retail agency management in order to seek out and secure opportunities that drive surplus lines insurance products.
The preferred location for this role is Scottsdale, AZ though it can be located from remote in NV, UT, ID, WY, MT, AK, HI or surrounding states for a highly qualified candidate.
Specific Duties
Responsible for all production and underwriting (profit / loss) results for the production underwriting team.
Lead and coach the production underwriting team through an advanced understanding of underwriting guidelines, state regulations, facultative reinsurance placement and OFAC regulations.
Conduct performance management duties including KPI analytics.
Participate on projects and initiatives as assigned by leadership.
Review claims activity, loss control survey, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements.
Provide support to ensure accurate and timely servicing of accounts.
Collaborate with other departments to resolve issues.
Lead delivery of appropriate customer service levels.
Determine and lead delivery of training and development based on individual and unit needs - Coaches, develops and provides feedback to associates.
Manage relationships with WR Berkley regional carriers and territory teams Work to initiate and execute cross selling strategies.
Assist the production underwriting team with development and execution of sound action plans to drive business from key agents.
Monitor, track and analyze the effectiveness of agency partnerships to support course corrections and decision making.
May perform other functions as assigned.
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Qualifications
BS / BA college degree preferred. The knowledge and skill levels acquired through undergraduate level studies especially in the areas of business administration, finance or marketing
Minimum of 8 years of P&C insurance industry experience
Surplus lines experience required
Required Residential P&C and Surplus Line License or able to obtain within 90 days of employment
Established retail agent relationships a plus
Strong business and financial acumen
Ability to effectively influence internal and external stakeholders
Ability to collaborate with cross-functional teams
Demonstrated ability to build effective relationships
Demonstrated ability to manage multiple projects simultaneously
Advanced knowledge of insurance principles, rates, rules, forms, procedures, regulations, coverages and business processes
Ability to analyze complex administrative or business problems, evaluate alternatives, and make appropriate recommendations
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Underwriting Manager • Scottsdale, AZ, US