This position (7am-3pm) has 8-hour accountability and is responsible for the delivery of high-quality and cost-effective healthcare while achieving positive clinical outcomes, and patient / family and employee satisfaction. He / she is responsible for the overall operations, integration, coordination, and direction of nursing and patient care for the assigned unit. Additionally, he / she is responsible for ensuring that care delivery is consistent with the mission, vision, values, and policies of Best Care Services and in accordance with accepted standards of practice, state, and federal regulation and licensing requirements. This includes mentoring and education nurses, working with physicians and other medical professionals, and serving as a resource to all staff within the unit regarding the quality of services provided.
RESPONSIBILITIES / ACCOUNTABILITIES :
Collaborates with other departments to provide timely effective care consistent with individuals’ needs, choices, and preferences.
Participates in meetings to address patient care, survey, and / or standards of care issues and utilization management customer at risk, care planning, quality improvement, etc.
Assumes nursing administrative responsibilities of the center for weekend and holiday coverage as requested.
Stays and work beyond scheduled shift if needed to meet state staffing requirements and / or needs of patients.
Participates with the interdisciplinary team in developing, implementing, and evaluating ways to achieve patient goals and minimize rehospitalizations.
Ensures Point Click Care (PCC) is utilized according to the business processes.
Participates in shift-to-shift communication between incoming and outgoing nursing staff and CNAs.
Ensures discharge planning process I in place and provides consultation as needed.
Ensures complete and prompt reporting of incidents, accidents, and adverse events to Center Executive Director and Director of Nursing.
Investigates patient / family complaints and takes appropriate actions to bring to resolution.
Ensures that patient’s accident / incident, adverse event, and grievances / concerns are fully documented, investigated, reported, and addressed in accordance with Revolution policies and procedures and the Federal / State rules and regulations.
Quality Improvement : Participates in the development, implementation, and evaluation of quality improvement activities for the center and / or unit as requested. Prepares written reports, reviews records, and participates in needed data collections as indicated.
Reviews clinical records of patients with unplanned rehospitalizations to identify areas in need of improvement.
Performs other duties as requested.
COMPLIANCE :
Complies with and promotes adherence to applicable legal requirements, standards, policies and procedures including but not limited to those within the Compliance and Ethics Program, Standard / Code of Conduct, Federal False Claims Act and HIPAA.
Provides leadership and support for the compliance and ethics program within management area.
Ensures timely and accurate reporting and responses to compliance-related issues and monitors the implementation of corrective action plans related to such issues.
Ensures that staff participates in orientation and training programs including but not limited to all required compliance courses and relevant policies and procedures and that such training is properly documented. Participates in compliance and other required training programs.
Performs other duties as requested.
Salaried position offering competitive rates, On Call Schedule, a friendly work environment, Blue Cross / Blue Shield Insurance offered, Dental, Vision, Sign On Bonus, 401K
Nursing Unit Manager • Arlington, Massachusetts