Insight Global is hiring : Hybrid UI Designer in Bloomfield

Insight Global is looking to add a Sr level UI Designer to help lead a large healthcare client's team. This person will need to sit onsite 3 days a week in either Denver, CO or another site location. On a day to day this person will be responsible for designing and implementing conversational interfaces for their voice, SMS, and messaging platforms. Expertise in AI and self-serve solutions will be essential in creating dynamic, personalized, and intuitive conversational interactions. You will collaborate with cross-functional teams, including developers, and product managers, to create seamless user experiences that align with our company's vision. With that, you will be contributing to the design efforts for improving the IVR & chat dialog to be more intuitive and user friendly. You will be creating conversational flows, dialogues, and suer journeys as well as conducting user research in order to improve user satisfaction. This person will be collaborating stakeholders to implement UX interactions, effective workflows, and attractive UI designs. Our client is looking for someone who is a team player & great communication skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

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Experience with Conversational UI design

Hands on experience with Kore

Healthcare or Insurance background

Bachelor's Degree

6-7 years of experience as a UI Designer

Experience with Voice User Interface (VUI) design, Interactive Voice Response (IVR) design, UI design, chatbot design, and Speech UI design

Familiarity with Agile Methodologies

Experience being hands on with speech tuning, prompt scripting, and NLP tuning

Experience with MS Office and Visio