Senior Claims Examiner, Surety (Philadelphia)

Senior Claims Examiner

With a company culture rooted in collaboration, expertise, and innovation, we aim to promote progress and inspire our clients, employees, investors, and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, we enable possibility.

The Claims Division is seeking a Senior Claims Examiner to join the Surety Team. In this role, the incumbent will actively investigate, evaluate, and resolve all types of surety bond claims to ensure that the handling of surety bond claims are managed in accordance with best claims practices.

Responsibilities

• Investigate, analyze, negotiate, and resolve claims made on commercial, transactional, and contract bonds, including bankruptcy and indemnity pursuit with preference to use in-house resources for such tasks prior to retention of outside resources
• Develop and execute strategic action plans to mitigate bond claim loss exposures
• Participate in books and records reviews
• Timely and thoroughly document claim files
• Set the strategy for the claims and guide the negotiation process and ensure compliance with corporate audit and SOX policies and procedures
• Prepare and present written / oral reports to senior management setting forth all issues influencing evaluation and recommending reserves
• Litigation management and counsel retention :
• Direct counsel in accordance with resolution strategy
• Active involvement with litigation strategy and review of pleadings
• Manage outside counsel's work to ensure budget complied with and appropriate counsel retained / assigned
• Review litigation materials including depositions and expert's reports
• Attend meetings and court proceedings in person as needed
• Identify and review of each jurisdiction's applicable statutes, rules, and case law, as well as review of applicable bonds as needed
• Maintain a diary of all claims, establish accurate reserves in a timely fashion for resolution and settlement of claims, and expeditiously respond to inquiries from accounts, counsel, underwriters, brokers, and senior management regarding claims
• Actively collaborate and coordinate with Surety Underwriters on existing and emerging claim matters and provide guidance, research, review, analysis, drafting, and negotiation for all aspects of contract and commercial surety and its related transactions
• Attend, represent, and make presentations at industry functions
• Participate in strategic initiatives
• Write internal white papers
• Competence and confidence to participate in meetings without reliance upon outside resources
• Create and present risk mitigation seminars for contract surety accounts, underwriters, and agents
• Participate in the maintenance of 50 state surveys on various research topics applicable to surety
• Participate in the maintenance of business support work product
• Lead claim specific teams comprised of more junior examiners, in-house accountant and engineer, and outside counsel and / or consultants

Experience & Required Skills

Education

The base salary range is $145,700 - $160,000 / year. Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision, and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

For Colorado applicants - the deadline to submit your application is August 26, 2025.