Customer Integration Specialist

A company is looking for a Customer Integration Specialist to ensure the seamless integration of acquired customers onto their systems.

Key Responsibilities

Guide newly acquired customers through the transition process using established integration playbooks

Utilize automation tools to streamline tasks and maintain high throughput

Track customer progress and communicate effectively to address questions and escalate issues as needed

Required Qualifications

High school diploma or equivalent required; some college preferred

1+ years of experience in a customer service or support role, preferably in a high-volume environment

Comfort with technology and ability to learn new software quickly

Experience with CRM systems and ticketing platforms

Customer-centric mindset focused on delivering positive experiences