STS Expatriate Services Manager
Job Summary : The STS Expatriate Services Manager is responsible for advising clients on the international assignment structuring, presentation of researched conclusions and recommendations of alternative courses of action, and identifying various methods of complying with tax obligations. In addition, the STS Expatriate Services Manager is charged with marketing, networking and business development efforts within the industry and the Expatriate Services specialization.
Job Duties :
- Conducts arrival and departure tax meetings for expatriates and inpatriates, as required
- Manages retention of long-term client relationships
- Supervises client and service delivery expectations of global employees of corporate clients and individual engagements
- Participates in the management of client fee arrangements
- Reviews and signs U.S. individual income tax returns for inbound and outbound international assignees
- Examines and approves international assignment cost projection calculations, compensation balance sheets, assignment cost projections, assignment agreements and equalizations
- Acts as primary contact for assigned clients regarding communication and management of service
- Communicates with clients and team members in writing, via phone and in person to conclude and sign tax returns for individual assignees
- Identifies potential tax issues and evaluates and selects alternative actions to lessen tax burden and cost of compliance
- Recognizes and communicates potential risks, along with potential changes in tax policy and applies new policies to tax compliance
- Conducts period client meetings
- Manages resource allocation, workflow and resource utilization based on business need
- Identifies when research is necessary
- Frames issues to be researched;
- Identifies sources of reliable and relevant information;
- Analyzes facts and authorities; and
- Reports the issues researched for various global tax and human resource management matters, as appropriate
- Identifies issues and develops resolutions based on general knowledge and transfers resolutions into multiple tax functional specialties
- Prepares correspondence on various global human resource management and individual tax issues.
- Partners with Expatriate Services professionals on assigned projects, business development proposals, practice development challenges and client service matters, as needed
- Assists in addressing routine questions from federal and state agencies, as needed
- Attends professional development and training sessions on a regular basis
- Other duties as required
Supervisory Responsibilities :
Directs and supervises the workload of Expatriate Services Associates and Senior Associates on assigned projectsReview work prepared by Expatriate Services Associates and Senior Associates and provides review comments, as neededActs as a Career Advisor to Expatriate Services Associates and Senior AssociatesProvides verbal and written performance feedback to Expatriate Services Associates and Senior AssociatesQualifications, Knowledge, Skills and Abilities :
Education :
Bachelors degree in Accounting, Business Administration, International Business, Human Resource Management, International Human Resource Manager or other related field, requiredAdvanced degree in Accounting, Tax or MBA (concentration in International Business or Human Resource Management), preferredExperience :
Five (5) to eight (8) years of related work experience, requiredPrior supervisory experience requiredPrior study abroad or international work experience, preferredLicense / Certifications :
Licensed CPA, attorney or enrolled agentAmerican Payroll Association (APA) member, beneficialSociety of Human Resource Management certification, beneficialSoftware :
Proficient in the use of Microsoft Office Suite, specifically Excel, PowerPoint and WordPrior experience working with various tax applications and research tools such as Go Systems, preferredLanguage :
Fluency in foreign languages highly desiredOther Knowledge, Skills & Abilities :
Excellent verbal and written communication skillsPossesses superior customer service skillsAbility to maintain the highly confidential nature of informationCapable of working and communicating effectively with professionals at all levelsAble to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detailAbility to successfully multi-task while working independently or within a group environmentSuperior analytical and diagnostic skills and the ability to apply analysis in determining appropriate next stepsExcellent computer skills and the aptitude to learn new software applicationsKnowledge of the process of combining tax knowledge and knowledge of business / industry to recommend solutionsPossesses superior personnel development and delegation skills, including training / facilitationCapable of effectively preparing and delivering presentations to clients and potential clientsSolid client development and relationship retention skillsAbility to compose written tax adviceDemonstrates professional demeanor in all business interactions and relationshipsIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range : $79,800 - $168,000 Maryland Range : $79,800 - $168,000 NYC / Long Island / Westchester Range : $79,800 - $168,000 Washington DC Range : $79,800 - $168,000