Compliance Lead, Servicing Advisory

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm's Compliance team designs and implements a compliance program that proactively addresses regulatory requirements while identifying and resolving potential issues. Compliance program activities include advisory, training, testing & monitoring, reporting, escalation, and oversight. Although a second line of defense, Compliance partners with the business to support new products and markets, change management, issue identification and remediation, and third-party assessment and monitoring. Compliance uses multiple data sources to enable informed decision-making, strengthen controls, and provide for better treatment of consumers.

Affirm is seeking a Compliance Lead to support our Servicing Operations compliance program. In this role, you will ensure adherence to applicable regulatory requirements, provide clear guidance to Affirm's operations team to mitigate risk and ensure compliance, and collaborate with cross-functional partners including Legal, Operations, Product, Engineering and senior leadership to drive process improvements and further build out our compliance program. This remote-eligible role reports to the Director, Compliance and requires the ability to work independently and cross-functionally.

What You'll Do

• Provide guidance to Affirm's Servicing Product and Operations teams on applicable regulatory requirements, and recommend remediation and prioritization.
• Provide independent oversight and credible challenge on servicing changes, including third-party oversight; work cross-functionally to address compliance issues at the root cause.
• Monitor regulatory developments impacting servicing and assess / communicate implications to stakeholders.
• Partner with the Complaints Compliance team to leverage complaint insights and drive durable product and process fixes within servicing.
• Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation / evidence.
• Assist the business with developing and implementing policies, procedures, and controls through second-line advisory, review, and oversight to ensure compliance with regulatory requirements.
• Other duties as assigned.

What We Look For

Compensation and Benefits

Affirm is proud to be a remote-first company. The majority of roles are remote and you can work almost anywhere within the country of employment. A limited number of roles remain office-based due to the nature of their job responsibilities.

Please note that visa sponsorship is not available for this position.

Equal Opportunity

Affirm is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and candidates. Reasonable accommodations are available on request for job applicants with disabilities during the hiring process.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

J-18808-Ljbffr