A company is looking for a Pharmacy Member Services Representative to support members of the Prescription Plan.
Key Responsibilities
Perform patient outreach and education, manage data entry, and maintain records
Ensure timely outreach and prescription fulfillment according to plan design requirements
Assist with incoming phone calls and address member inquiries regarding prescriptions and copay structures
Required Qualifications
High School Graduate or equivalent
2 years of customer service experience
Basic proficiency in MS Office : Word, Excel, Skype, and Outlook
Previous experience in mail-order, medical, or healthcare-related area is preferred
Member Service Representative • Cleveland, Ohio, United States