Job Description
Job Description
Position Summary
The Operations Team Leader oversees daily shop floor activities to ensure safe, efficient, and high-quality production output. This role coordinates workforce scheduling, workflow, equipment usage, and continuous improvement initiatives to meet operational performance goals. The Team Leader is a hands-on leader who supports employee development and fosters a culture of accountability, teamwork, and operational excellence.
Key Responsibilities
Operational Execution :
- Lead and coordinate production activities to achieve production schedules and meet customer requirements.
- Monitor line performance, address bottlenecks, and ensure operational targets are met (safety, output, quality, cost).
- Oversee equipment setup, changeovers, and troubleshooting with support from maintenance teams.
- Ensure proper inventory levels of raw materials and consumables.
People Leadership :
Direct and motivate production team members; conduct daily huddles and communicate priorities.Train, coach, and develop operators to build multi-skilled capabilities.Conduct performance feedback and support workplace discipline aligned with HR policies.Promote a positive and respectful work environment.Safety & Quality Compliance :
Enforce safety programs, conduct audits, and respond to incidents with corrective actions.Ensure compliance with ISO standards, quality control checks, and work instructions.Identify and escalate quality issues; collaborate with QA on containment and corrective actions.Continuous Improvement :
Drive Lean / 5S initiatives to improve productivity and eliminate waste.Participate in root cause analysis and implement corrective actions for process failures.Suggest new best practices, tools, or technologies to improve operational performance.Reporting & Communication :
Track and report production metrics, downtime, scrap, and labor utilization.Collaborate with cross-functional departments (Engineering, Maintenance, Supply Chain) to resolve issues.Maintain accurate records in ERP or MES systems.Required Qualifications
3+ years’ experience in manufacturing operations or related environment.Experience in a team leadership or lead operator role.Strong knowledge of safety practices, lean manufacturing, and quality systems.Proficiency with production reporting tools (ERP / MES).Ability to read technical documents such as work instructions, drawings, SOPs.Core Competencies
Leadership and communicationProblem-solving and decision-makingResults and detail orientationConflict management and coaching abilityAdaptability in a fast-paced environmentPhysical & Work Requirements
Ability to stand, walk, and lift loads for extended periods.Work in a manufacturing environment : noise, temperature variations, PPE requirements.Ability to support shift work, overtime, and weekend coverage as needed.Key Performance Indicators (KPIs)
Safety : TRIR, incident frequency, near missesQuality : Scrap rate, defect rate, customer complaintsDelivery : On-time production performance, schedule attainmentEfficiency : OEE, labor productivity, changeover timesPeople : Attendance, skill matrix improvement, engagement scores