AI Product Engineer (New York)

AI Product Engineer

GovWell is hiring our first AI Product Engineer to help turn cutting-edge generative AI technology into practical, user-facing products for government agencies. This role reports directly to the CTO and will work closely with the CEO on product strategy. You'll play a key role in shaping how we apply AI to solve real-world problems with the potential to grow into a senior product or engineering leadership position.

We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.

What you'll do :

• Design, prototype, build, and launch AI-powered workflow automation products that transform how governments process and deliver services from AI-powered resident assistants to AI agents that review and approve permits, licenses, and inspections.
• Take full ownership of AI product development from identifying agency and resident needs to shipping production-ready solutions, using techniques like retrieval-augmented generation (RAG) to handle complex regulatory and compliance data.
• Collaborate closely with design, engineering, and government domain experts to turn generative AI into intuitive, reliable, and auditable workflows, including multi-agent orchestration for complex, multi-step approval processes (e.g., construction permitting or business licensing).
• Leverage cutting-edge models and custom LLM systems to ensure accuracy, compliance, and scalability across diverse government use cases.
• Use agency feedback and real-world usage data to rapidly iterate and improve automation features, ensuring solutions are trustworthy, transparent, and aligned with regulatory requirements.

Who you are :

5+ years of professional software / product engineering experience in high-growth startup environments, building user-facing applications for enterprises and / or consumers.

Hands-on experience building products with generative AI at their core , with strong familiarity in LLMs, vector databases, and retrieval systems.

Product-minded builder : you care as much about usability and impact as you do about technical depth, and you know how to translate AI capabilities into intuitive, reliable workflows.

Iterative problem-solver : you move quickly from prototype to production, using data and customer feedback to refine and improve features.

Mission-driven : motivated by GovWell's mission to improve government services in America.

Values-aligned : you embody our Core Values.

Meet the team :

Ben Cohen : Co-Founder and CTO. Ex-Uber, Amazon, and UIPath. BA summa cum laude Computer Science, Princeton University.

Richard Le : Full-stack engineering. Ex-Microsoft, 6 years experience on Business Applications AI team. BA summa cum laude Computer Science, UNC Chapel Hill.

Eric Gratta : Front-end focus. Early engineer at Silo (Series B), previously at Epic Systems. BA & MS summa cum laude in Computer Science & Music, Univ. of Pittsburgh.

Nick Vollmar : DevOps and infrastructure. 10 years experience, Ex-Cloudflare and Esper (Series A GovTech). BA Math & Computer Science, Rice University.

Amy Wang : Data engineering and data migrations. Previously Data Platform Engineer at Replica (Series B). BS Univ. of Washington, MEng Cornell Tech.

Our tech stack :

RedwoodJS

React

TypeScript

Node.js

GraphQL

PostgreSQL

AWS

Compensation and benefits :

Competitive base salary.

Equity / stock options.

Medical, dental, and vision insurance.

401(k) program.

Flexible PTO.