A company is looking for a Player Support Analyst.
Key Responsibilities
Provide customer service through live chat and email
Comply with established internal protocols and validate courtesies / retentions
Review and report suspicious sports betting / casino activity and interactions for reassignment
Required Qualifications
1+ years of experience in Customer Service BPO
Bachelor's Degree in any field or currently studying
Basic industry knowledge
Empathy and assertive communication skills
Excellent collaboration abilities
Support Analyst • Saint Paul, Minnesota, United States