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IT Support Technician
IT Support TechnicianVirtualVocations • Syracuse, New York, United States
IT Support Technician

IT Support Technician

VirtualVocations • Syracuse, New York, United States
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A company is looking for an IT Support Technician.

Key Responsibilities

Provide technical support via various communication channels for IT products and services

Troubleshoot a wide range of IT-related products, including hardware and software systems

Document service requests accurately and participate in team meetings and training

Required Qualifications

2 or more years of relevant IT support experience or a combination of education and experience

Intermediate-level knowledge of various IT systems and tools

Ability to collaborate effectively and lead small projects when needed

Must be available 8 AM to 5 PM CST for the first 2 weeks for training

Associate's or Bachelor's Degree in an IT-related field or IT certifications are preferred

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It Support Technician • Syracuse, New York, United States