Digital Engagement Specialist
VirtualVocationsLowell, Massachusetts, United Statesjob_description.job_card.1_day_ago
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A company is looking for a Digital Engagement Specialist (Remote).
Key Responsibilities
Manage a portfolio of B2B logistics accounts through digital engagement channels
Analyze customer behavior and recommend product improvements to enhance customer satisfaction
Collaborate cross-functionally to deliver seamless digital experiences and support renewal and upsell efforts
Required Qualifications
Typically requires a four-year degree or equivalent experience
Experience in digital engagement or customer success
Strong customer-centric mindset
Ability to work in a fast-paced, collaborative environment
Familiarity with data analysis to inform decision-making
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Engagement Specialist • Lowell, Massachusetts, United States
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