Mainframe Application Support Engineer

Job Summary

Job title : Mainframe Application Support Engineer

Dexian is seeking a Software Development Engineer II - (Mainframe Application Support Engineer) for an opportunity with a client located in Alpharetta, GA.

Job details

Location : Alpharetta, GA

Job type : Permanent

Reference : 981882

Responsibilities

• Collaborate with architects, software engineers, business systems analysts and testing engineers to deliver high quality solutions in the financial treasury space
• Responsible for coding, testing, and implementing application enhancements meeting defined scope, target dates and budgets with minimal or no defects
• Maintain and support critical payment processing applications of high complexity in the Mainframe environment by providing rotational 24 / 7 support which includes responding to incidents and alerts in a timely manner according to various priorities
• Develop programs to transfer and / or convert client data including file transmission set-up services
• Develop processes and procedures to improve time to resolution and the efficiency of the support team
• Participate in operational readiness key performance initiatives and measure the effectiveness of both production releases and client onboarding activities
• Participate in disaster recovery and business continuity exercises
• Collaborate with cross-functional teams to correct recurring issues
• Provide clear verbal and written communication to internal and external groups
• Develop and maintain strong working relationships and strategic partnerships with key stakeholders / customers across the organization to maximize operational support effectiveness

Requirements

Preferred Qualifications

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https : / / dexian.com / to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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