Director, Property Operations

Director, Property Operations

The Director, Property Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role is responsible for driving operational success, ensuring client satisfaction, and building strong internal teams. The Director, Property Operations serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across their region.

Essential Duties & Responsibilities

Leadership & People Development

• Manage and support Regional Managers by setting clear goals, offering strategic guidance, and promoting professional development.
• Foster a culture of accountability, collaboration, and performance across the region.
• Identify, attract, and develop top talent; promote internal growth through mentoring and succession planning.
• Encourage training completion and continuous learning throughout all levels of the team.

Client & Stakeholder Engagement

Operational Oversight

Communication & Problem-Solving

Customer & Brand Experience

Travel

Education & Experience

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.