As the Seafood Department Manager, you are a key player in overseeing and managing all aspects of the fish department including but not limited to ; department profitability , displays , oversee inventory control and leading the team to successfully drive business / sales. Our guest is the heart of our business . A s the Seafood Department Manager , you will be responsible for providing every guest with an exceptional shopping experience , listening and responding to their needs and being the subject matter expert of your department . All Seafood Department Managers must have vast seafood knowledge, hospitality skills, display pos itive energy, be dependab le , possess basic math skills and excellent communication skills .
Responsibilities & Duties :
- Model and deliver exceptional guest service and ensure guest needs are met in a timely fashion.
- Oversee day to day operations of the seafood department.
- Receive merchandise, break down pallets, manage vendor invoices / picklists, en sure product is meets / exceeds Citarella standards .
- Manage department profitability, merchandising, guest service, appearance, and team member supervision .
- Write department schedules, approve team members PTO time , maintain timecard s and manage labor.
- Supervise team members ensuring service standards are always being met .
- Advanced knife skills.
- Prepare, package, weigh, and price seafood department products for sale.
- Trim and bone fish, crack shellfish upon request.
- Manage and maintain department inventory levels.
- Collaborate with buyer to ensure proper product assortment, merchandising, ordering and inventory control.
- Monitor quality, freshness, and safeguard proper product rotation. Adhere to all D OH , D O A and OSHA standards .
- Ensure department is cleaned and maintained throughout all shift s ( seafood display, lobster tank, cooler, and work areas etc.)
- Maintain accurate department signage and pricing .
- Direct and support team members on department opening and closing procedures .
- Assist store leadership, as required, to select, train, develop, and mentor new and existing team members .
- Cultivate, develop and retain team members by way of motivation, and providing feedback.
- Write semi-annual / annual performance reviews for associates.
- Adhere to all assigned duties by management team.
Minimum Requirements :
Minimum of 2- 3 years’ experience managing a seafood department in a grocer y store environment .Flexibility schedule including nights, weekends , and holidays.Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting , push and pull items of usually 20 - 75 pounds.Vast knowledge of handling perishable items and product rotation.Food safety and sanitation knowledge .Ability to show initiative , work with limited supervision , and are self-motivated .Ability to hire, train , inspire and develop a team.T eam builder and brand ambassador.Excellent interpersonal communication and organizational skills .Analytical thinking and proficiency in math needed to perform job responsibilities .Proficient computer knowledge and skills; Microsoft Outlook, Word, ExcelIN RETURN, WE OFFER!
Competitive Wages, Medical / Dental / Vision / Company Sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match!
Citarella is an Equal Opportunity Employer (EOE)