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Technical Support Specialist

Technical Support Specialist

University of VermontBurlington, VT, US
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Overview

Technical Support Specialist

Posting Summary : Perform technical and data management support of the student information system (Banner) as it relates to the Graduate and Undergraduate Admissions Offices. Provide oversight of data integrity; provision of data to both internal and external units; electronic loading of data into Slate and Banner database; and testing of Banner updates and web forms. Coordinate and provide training to staff members in the Banner SIS. Manage communications and applications for students who defer admission.

Responsibilities

  • Provide technical and data management support for the Banner student information system in relation to Admissions.
  • Ensure data integrity and oversee data provisioning to internal and external units.
  • Load data electronically into Slate and Banner databases and test Banner updates and web forms.
  • Coordinate and provide training to staff members on the Banner SIS.
  • Manage communications and applications for students who defer admission.

Qualifications

Minimum Qualifications (or equivalent combination of education and experience)

  • Associate's degree with one to two years of experience in data management, including relational databases, spreadsheets, and file transfer protocol.
  • Effective interpersonal and organizational skills.
  • Familiarity with the concepts of an electronic calendar and e-mail.
  • Data entry skills required.

    • Desirable Qualifications

  • Knowledge of the Banner SIS is highly desirable.
  • Familiarity with relational databases is highly desirable.
  • College admissions experience is highly desirable.

    • Pay and Conditions

  • Anticipated Pay Range : $25.00 / hour to $26.00 / hour
  • Special Conditions : A probationary period may be required; hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy; background check required.
  • FLSA : Non-Exempt
  • Union Position : Yes, UVMSU
  • Job Location : Burlington, Vermont, United States
  • Job Close Date : Job closes at 11 : 59 PM EST. Open Until Filled : Yes

    • Department and Application

  • Department : Admissions / 30200
  • For full job description and to apply, visit : uvmjobs.com / postings / 82009

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    Technical Support Specialist • Burlington, VT, US

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