Professional Development Specialist Casual Rotating

Professional Development Specialist Casual Rotating

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits : from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Professional Development Specialist reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Professional Development Specialist designs, implements and evaluates clinical / non-clinical orientation programs and continuous learning opportunities for all classifications of caregivers in assigned unit / division in partnership with unit leadership team. This role utilizes a data driven approach to conduct house wide and unit-specific required training to close performance gaps. The Professional Development Specialist maintains visibility for just in time learning facilitation in clinical areas and adheres to ANA Scope and Standards of practice for Nursing Professional Development.

Responsibilities include :

• Collecting pertinent information related to potential education needs of staff utilizing a variety of appropriate assessment techniques.
• Analyzing assessment data to determine the target audience and learner needs.
• Identifying the purpose, objectives and expected outcome for each learning activity.
• Collaborating with content experts and unit leadership to develop activities to facilitate learners' achievement of educational objectives.
• Implementing evidence-based educational activities that are varied, interactive, and designed to meet the needs of the adult learner.
• Conducting a comprehensive criterion-based evaluation of each educational activity including impact of learning on patient care practice.
• Providing educational consultation at the unit and organizational level through participation in committees, councils and administrative teams.
• Demonstrating optimal use of learning management system and other tools / resources used to document professional development activities.
• Actively participating in the orientation of new unit staff in collaboration with orientee, clinical practice specialist, preceptors, and manager to assess progress and develop goals / plans.
• Maintaining daily visibility and communicating efficiently and effectively using critical thinking and problem solving skills.
• Continuously seeking feedback from unit / department partners to assure customer needs are being met.
• Partnering with unit / service line Clinical Practice Specialists for competency assessment processes.
• Managing work schedule efficiently, completing tasks and assignments on time.
• Contributing to opportunities and processes for continuous improvement.
• Participating in efforts to reduce costs, streamline work processes, improve and grow services of the professional development arm of the department of nursing.
• Providing accurate information and timely updates to patients and customers.
• Using effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrating teamwork by helping co-workers within and across departments.
• Communicating effectively with others, respecting diverse opinions and styles, and acknowledging the assistance and contributions of others.
• Managing orientation program at each site.
• Participating in ongoing evaluation of the orientation program.

Additional responsibilities include coordination of departmental identified student clinical rotation requests and unit / service-line approval for clinical rotation placement, coordinating student and instructor orientation, establishing and maintaining an academic partnership network activity including advisory council attendance for all affiliated schools of nursing, creating distribution lists for sharing with nursing leaders and staff opportunities to advance education, coordinating on-site degree program cohorts as they occur, data management strategies for clinical rotation coordination and clinical instructor contact list, education affiliation agreement (EAA) management including contract and liability insurance management in collaboration with the NM legal team, annual review of nursing student learning experience policy with appropriate edits completed that reflect current state process and practice, tracking quality / safety occurrences reported regarding students that includes follow up and any change in practice / process, calculating total amount of hours involved in hosting of students for the annual community benefits survey, assisting in strategic planning of preferred academic partnerships in hosting clinical rotations, creating summer nurse extern program plan and timeline, coordinating extern observation experiences, evaluating extern program and making quality improvements as needed.

Additional responsibilities include providing support to the nurse residency programs, assisting in the creation and development plans for nurse residents, creating simulation experiences for nurse residents, facilitating nurse residency curriculum, assisting in development preceptors and mentors for nurse residents, serving as a mentor and support to all nurse residents, supporting the accreditation process for nurse residency programs regionally, supporting outcomes of the nurse residency program, leading and participating in nurse residency advisory council regionally.

Required qualifications include :

Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.