Information Technology Analyst

Overview

Join to apply for the Information Technology Analyst role at VAD HVAC Distributors in De Pere, WI. This position reports to the IT Manager and is on site. Schedule : Monday - Friday, 8 : 00 am - 5 : 00 pm.

Benefits include medical, dental, vision, 401(k) with employer match, PTO, holiday pay, and more.

Company : Value Added Distributors (VAD) and our family of companies have been a leading provider of hydraulic components in the industrial marketplace for 25 years. Headquartered in Wisconsin, we operate in eight states with eighteen locations and focus on quality products and customer satisfaction.

Responsibilities

• Provide ongoing support and analysis for our ERP system, including configuration, customization, and troubleshooting.
• Work with internal stakeholders to identify and implement process improvements within the ERP system.
• Support, maintain, and develop BAQs, Dashboards, SSRS Reports, and BPMs in the ERP environment.
• Manage and maintain EDI interfaces, ensuring accurate data exchange with trading partners and monitoring EDI activity for issues.
• Provide training and support to end-users on ERP and EDI functionality.
• Deliver IT support for all associates and set up new user accounts with secure practices.
• Generate reports and analyze data to identify trends and opportunities for improvement.
• Participate in regulatory compliance audits and assessments using frameworks like CMMC, NIST, ISO.
• Troubleshoot software problems on desktops and other devices, applying updates, reinstallations, or removals as needed.
• Develop and apply effective solutions; conduct hardware diagnostics and upgrade / modify components as required.
• Provide general IT support for remote offices across the United States; may travel to manage onsite projects or provide specialized support.
• Maintain, configure, and ensure reliable operation of computer systems, networks, servers, and virtualization.
• Create documentation for software and hardware products and issues.
• Offer input on departmental processes, evaluate best practices, and apply technical solutions to meet business needs.
• Coordinate or independently work on complex projects with limited guidance; complete postmortems when appropriate.
• Collaborate with software and hardware vendors to define specifications and address technical challenges.
• Ability to work outside of normal business hours as needed.
• Desire to gain expertise in new technology and perform additional duties as required.
• The responsibilities description is not exhaustive; additional duties may be assigned per company, customer, and regulatory requirements.

Key Competencies (Skills And Abilities)

Education And Experience

Licenses And Certifications

Work Environment

An individual in this position must be able to perform the essential duties and responsibilities listed above. Value Added Companies comply with federal and state disability laws and make reasonable accommodations for applicants, candidates, and employees with disabilities. If accommodations are needed, please contact Human Resources.

Value Added Distributors website :

Equal Opportunity Employer

As part of the hiring process, Value Added Distributors may conduct background checks on candidates who receive a conditional offer of employment. This may include verification of employment history, education, criminal history, and other relevant information. For roles requiring driving, a Motor Vehicle Record check will also be conducted. A valid driver's license and a clean driving record are required for such roles. By submitting your application, you acknowledge and consent to these background check procedures in accordance with applicable laws.

Value Added Distributors is an Equal Opportunity Employer and ensures that all background checks comply with federal, state, and local laws, including the Fair Credit Reporting Act (FCRA).

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