Senior Product Designer 2

Who We Are

The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You'll Come In

As a Senior Product Designer 2 you will own the vision, strategy, and execution of products that help potential customers discover, understand, and become customers of The Farmer's Dog. Your mission is to create seamless, personalized, and high-converting experiences across our digital touchpoints-helping more dog lovers understand the value of the brand, gain confidence that they're making the right decision for their dog, and take the first step toward lifelong, healthier care for their pets.

This is a high-impact leadership role at the intersection of growth strategy, customer behavior, and digital product design. You'll partner closely with cross-functional teams-including Growth Marketing, Engineering, Data, and CX-to identify opportunities, test hypotheses, and launch high-impact programs that improve conversion rates and drive sustainable customer growth. Over time, you'll define and evolve a cohesive acquisition journey that delivers clarity, confidence, and joy to every prospective customer-driving measurable business growth while reinforcing the company's mission and brand.

One Team :

We don't think of ourselves as "Acquisition Marketers", "Engineers", "Data Analysts", or "Product Managers". Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER - getting the right people, with the right context, in the right rooms / Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing :

Ideas can and should come from anywhere, and we aren't tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there's a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions :

We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact :

We don't subscribe to "best practices" or "industry KPIs". We're uninterested in how we compare to "benchmarks"; instead we orient ourselves around being the best we can possibly be. Similarly, we don't subscribe to rigid or classical expectations of roles - i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption : We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, "what's the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?". We rarely have timelines / deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don't expect to be perfect the first time.

How You'll Make An Impact

Apply end-to-end thinking to design connected experiences that guide customers through key moments in their relationship with TFD, ensuring every touchpoint feels intentional and cohesive.

Lead systems design by building reusable tools, patterns, and components that help teams deliver consistent, high-quality experiences across products and platforms.

Continuously incorporate research insights and usability testing into your design process, embracing a first-principles mindset and leveraging data (quant and qual) to inform decision-making.

Craft adaptive experiences across multiple touchpoints and maintain a consistent brand aesthetic within your designs.

Design systems that consider edge cases, transitions, and complex workflows while maintaining a cohesive and consistent user experience.

Contribute to our design system and think critically about how we work - always looking for ways to optimize, automate, and drive efficiencies.

Foster trust and alignment across product, engineering, brand, retention, and customer support teams to ensure seamless implementation of solutions.

Be a thought partner for other designers by proactively sharing knowledge, elevating design thinking across the organization, and setting exemplary standards while seeking and welcoming feedback.

Critically evaluate how we work, refine design processes to improve efficiency, and foster a culture of continuous learning through prototyping and visualizing solutions.

Prioritize work to have the biggest impact on dogs, customers, and the business - from identifying issues post-launch to participating in reviews of upcoming projects.

We're Excited About You Because

You have 7+ years of experience in product design, preferably in a fast-paced startup environment.

You're an expert in tools like Figma and have proficiency in user-centered design processes, including research, prototyping, and testing, with a strong grasp of end-to-end thinking and systems design.

You thrive in fast-paced, ambiguous environments and are a naturally curious, proactive self-starter who is constantly on the lookout for new opportunities and solutions.

You're a skilled communicator with the ability to absorb and distill complexity and drive decision-making.

You are an owner, have excellent problem-solving skills, and can prioritize tasks effectively with strong attention to detail.

You build strong cross-functional relationships, facilitate productive discussions, and drive alignment.

You have a demonstrated track record of turning insights - from both quantitative and qualitative data - into impactful product features and experiences.

You have a customer-first mindset, a deep understanding of customer psychology and behavior, and experience collaborating closely with product, engineering, brand, and customer experience teams.

You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our Belonging Philosophy :

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives - leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase : "Everyone's welcome at the dog park." No matter your background, identity, or role, there's space for you here. There's no one way to show up at the dog park- just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it's about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.

We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we're listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD : a culture where everyone can thrive.

A Few of Our Best Benefits

Dog-friendly office in Greenwich Village

Market-competitive compensation and equity packages

Comprehensive Healthcare, Dental, and Vision

Company supported mental health benefits

12 week paid parental leave

Competitive 401k plan with company match

Flexible PTO

Discounted fresh food for your pup

Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.

For this role the anticipated hiring base compensation range is $170,000 - $190,000 USD annual and the compensation offered will include a robust market competitive package of base and equity.

In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.