Talent.com
Assistant General Manager
Assistant General ManagerSan Francisco Bay Area Food Hall • US
Assistant General Manager

Assistant General Manager

San Francisco Bay Area Food Hall • US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Title :  Food Hall Assistant General & Events Manager

Department :  Front Of House

Reports to :   Corporate General Manager

Salary :  $80-85K annually + Commissions

Benefits : Medical, Dental, Vision, Vacation, Sick, Holiday Pay, Meal Discounts

Employment Type :   Full-time, Exempt

Location (Job Location) :   San Francisco Bay Area

Job Summary

The Assistant General & Events Manager is responsible for upholding the highest level of hospitality and Michelin level standards across multiple concepts in one food hall featuring established brands, and the development of new ones.  This role will oversee the daily operations of the food hall restaurant and events and will be responsible for the supervision of all front-of-house colleagues. The ideal candidate would be enthusiastic about actively procuring new clients while fostering established client relationships.  In addition, they would assist clients in bringing their culinary vision to life, planning and overseeing the physical and service requirements of various catered events and functions.  To make this happen the Assistant General & Events Manager would be a resourceful leader and a teamwork champion as they would need to coordinate with chefs, managers, and the team to ensure the delivery of quality service to our valued clients from start to finish.

Primary Duties and Responsibilities

Assistant General Manager

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and budgeted labor costs.
  • Assist the Corporate General Manager with personnel and financials, including payroll administrative duties to ensure accurate and timely completion of timekeeping records in accordance with company procedures.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas; compliance with operational standards, company policies, federal / state / local laws, and ordinances.
  • Responsible for ensuring consistent high quality of food preparation and service.
  • Assist with food and beverage costs; work with the Corporate General Manager for efficient provisioning and purchasing of supplies; supervise portion control and preparation to minimize waste.
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
  • Ensure proper security procedures are in place to protect employees, guests and company assets.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents; complete accident reports promptly in the event that a guest or employee is injured.
  • Assist managing  shifts which include : daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
  • Provide direction to employees regarding operational and procedural issues.
  • Supervision, development and, when necessary, termination of employees; maintain an accurate and up-to-date plan of restaurant staffing needs.
  • Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
  • Provide strong presence in the local community and vendors; maintain a high level of community involvement by restaurant and personnel.
  • Assist clients with menu selections and collaborate with the Corporate General Manager and Executive Chef on pricing, food presentation and execution.
  • Assist Corporate General Manager with administrative duties, including ordering supplies, scheduling, invoice tracking, sales and labor input into the manager playbook.

Events Manager

  • Adhere to company standards and service levels to increase sales and minimize costs in, including food, beverage, supply, utility and budgeted labor costs.
  • Review all events related details, including BEOs, event set up, service and breakdown to ensure all details are fully executed; check for set up requirements daily
  • Help set-up and review event logistics per client's specifications  to ensure customer satisfaction
  • Check storage area daily to maintain organization and perform monthly inventory on all events equipment to ensure equipment is in good and safe working order
  • Ensure positive guest service. Respond to complaints and client feedback, taking any and all appropriate actions to turn dissatisfied guests into return guests.
  • Serves as the first point of contact and is responsible for responding to all event inquiries in a timely and professional manner
  • Coordinate with team for all events related requests and needs
  • Ensure payment is received and invoicing is accurate for all orders
  • Ensure all orders are entered into the POS correctly and tracked
  • Enforce sanitary and safety practices for food handling and service
  • Manage and supervise all front-of-house colleagues
  • Assist the Corporate General Manager with the development of new training manuals and developing team
  • Submit department payroll bi-weekly
  • Maintaining event’s calendar and font-of-house schedules
  • The duties of this position may change from time to time. The company reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

    Minimum Requirements :

  • Minimum 2 years of leadership experience in hospitality / food industry preferably in a front-of-house role.
  • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
  • Be well-groomed at all times.
  • Excellent interpersonal skills, and communication proficiency, both written and verbal.
  • Must maintain ongoing communication with the Corporate General Manager and food hall colleagues
  • Displays technology capacity (phones, computers, apps, software, photocopiers, etc).
  • Must be flexible and able to handle last minute changes.
  • Ability to lead colleagues and foster a positive work culture
  • Management and events management experience preferred.
  • Strong understanding of food ingredients, cooking techniques, and flavor pairings.
  • Strong working knowledge of wine, spirits, and beverages.
  • Strong understanding of dining room dynamics
  • Must be able to provide courteous and friendly service to all guests and staff
  • Excellent time management and organizational skills
  • Ability to work independently
  • Prerequisites for Employment :

  • Manager Level Food Handler Certification
  • Responsible Beverage Service Certification
  • Physical Requirements :

  • The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the Assistant General and Events Manger will regularly be required to stand, walk, sit, talk or hear. Frequently it is required to use hands and arms to reach, handle, or feel objects, tools, or controls.
  • Will occasionally be required to stoop, kneel, crouch, or crawl. Must be able to lift and / or move up to 25 pounds and be able to work in a sitting position for long periods of time.
  • The food hall provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability, gender, gender identity or expression, genetics, or any other federal / state protected category. The food hall will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

    serp_jobs.job_alerts.create_a_job

    Assistant General Manager • US

    Job_description.internal_linking.related_jobs
    General Manager (Restaurant)

    General Manager (Restaurant)

    Jobot • US
    serp_jobs.job_card.full_time
    General Manager (Restaurant) / High Pay / Great family ran business with well recognized franchise.This Jobot Job is hosted by : Scott Dennis. Are you a fit? Easy Apply now by clicking the "Apply" bu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Signature Restaurant General Manager

    Signature Restaurant General Manager

    USA Jobs • Dorado, PR, US
    serp_jobs.job_card.full_time
    Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Crunch Fitness • Rio Grande, PR, US
    serp_jobs.job_card.full_time
    Assistant General Manager- West Melbourne Club.Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? C...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco Bell • Bartlesville, OK, US
    serp_jobs.job_card.full_time
    At Taco Bell, we're hungry for Mas.Mas Heart, Mas Flavor and Mas Value.If you want Mas in your life read on!.Do you go out of your way to make someone smile?. When you say thank you do you mean it?....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Arby's • Bartlesville, OK, US
    serp_jobs.job_card.full_time +1
    Assistant Manager Opportunity At Flynn Arby's.Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Signature Restaurant General Manager

    Signature Restaurant General Manager

    Marriott International • Dorado, PR, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Taco Bell • Bartlesville, OK, US
    serp_jobs.job_card.full_time
    At Taco Bell, we're hungry for Mas.Mas Heart, Mas Flavor and Mas Value.If you want Mas in your life, read on!.Do you know how to inspire and engage? Do you make others smile easily?.When you say th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ASSISTANT GENERAL MANAGER

    ASSISTANT GENERAL MANAGER

    Taco Bell • Coffeyville, KS, US
    serp_jobs.job_card.full_time
    Taco Bell Assistant General Manager.The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards.You take ownership a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    RESTAURANT GENERAL MANAGER

    RESTAURANT GENERAL MANAGER

    Taco Bell • Bartlesville, OK, US
    serp_jobs.job_card.full_time
    At Taco Bell, we're hungry for Mas.Mas Heart, Mas Flavor and Mas Value.If you want Mas in your life read on!.Do you go out of your way to make someone smile?. When you say thank you do you mean it?....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Freddy's Frozen Custard & Steakburgers • Bartlesville, OK, US
    serp_jobs.job_card.full_time
    Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.Seeking an Assistant General Manager candidate with an understanding of sales, pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant General Manager - Southeast Asian

    Assistant General Manager - Southeast Asian

    Marriott International • Dorado, PR, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant General Manager (Restaurant)

    Assistant General Manager (Restaurant)

    Jobot • US
    serp_jobs.job_card.full_time
    Assistant General Manager (Restaurant) / High Pay / Great family ran business with well recognized franchise.This Jobot Job is hosted by : Scott Dennis. Are you a fit? Easy Apply now by clicking the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Pizza Hut • Rio Grande, PR, US
    serp_jobs.job_card.full_time
    Melbourne, FL ID#369ac5ee-815e-4eca-8327-a578010a5b03.Do you want access to benefits on day one of employment? What about 100% free college tuition? Hiring immediately! Are you looking for an oppor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    Popeyes • Rio Grande, PR, US
    serp_jobs.job_card.full_time
    We are seeking a Restaurant Manager to lead our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant Manager is passionate about providi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Sonic • Independence, KS, US
    serp_jobs.job_card.full_time
    Restaurant Assistant General Manager.As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the Gene...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Seven Brew • Bartlesville, OK, US
    serp_jobs.job_card.full_time
    Base pay starts at $52,000 annually.OTHER PAY : Quarterly bonus program.Brew is so much more than just a coffee stand.It's the concept of cultivating kindness and joy with every drink through our s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Sonic • Caney, KS, US
    serp_jobs.job_card.full_time
    There are two kinds of people in this world : SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Arby's • Rio Grande, PR, US
    serp_jobs.job_card.full_time
    Assistant General Manager Opportunity.Are you ready to elevate your career in the world of fast-food management? KBP Inspire is seeking a dynamic and motivated Assistant General Manager to join our...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted