Account Executive

Job Description

Job Description

Since 1999, our client has served international customers with complete, customizable shipping solutions. Their online shipping software provides a fully automated shipping process, and franchise owners around the world deliver best-in-class customer service. As DHL's largest shipping partner and one of only two authorized UPS resellers, our client provides heavily discounted shipping to our customers by leveraging small volume shippers into large volume discounts. Their buying power allows them to negotiate preferential rates with carriers and pass massive savings on to our customers.

They have been consistently ranked in the Franchise 500, ranked #1 in the category several times, and have also been ranked in the top 100 global franchise systems and received the Top 50 Franchisee Satisfaction Award.

Account Executive - Outside B2B Sales

Due to growth, the team is seeking a dynamic and highly motivated sales professional with a passion for improving customers' businesses—both financially and operationally. You should be a genuine, customer service-oriented individual who wants to make a positive impact in your local community, with a natural ability to compete and a desire to be the best. This is an exciting opportunity to be a part of a new team that will help accelerate growth for the organization, adding real value to customers for a service they need to run their businesses while making great money simultaneously for yourself. A true win-win-win scenario.

Key Responsibilities :   (Your job is to hunt down new customers! This means you will be out in the field prospecting and setting up meetings with business owners to discuss their shipping needs.)

• Lead presentations with executives / owners of businesses with frequent shipping volume
• Partner with the operations and account management teams for optimal customer satisfaction
• Solution selling; effectively present solutions through cost-benefit analysis
• Present a streamlined technology solution by developing a detailed analysis of customized needs in challenging areas and lanes
• Take the lead in coordinating / developing / managing all aspects of the proposal process
• Close, activate, and train decision-makers on our exclusive shipping platform
• Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
• Meet monthly quotas
• Engage with multiple customers on a daily basis by reaching out to new clients and developing campaigns for maintaining customer loyalty
• Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed

Required Qualifications and Competencies :

What We Offer :