Leasing Consultant - Affordable Housing

Job Description

Job Description

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead's Core Values : Innovation, Determination, Integrity, Humility, Empathy and Partnerships

The Leasing Consultant (Affordable Housing) plays a vital role in supporting the operations of Fairstead's affordable housing community. This position is responsible for assisting prospective residents and existing residents throughout their leasing process. The Leasing Consultant serves as a point of contact for residents, applicants, and the community, and has remarkable negotiation and problem-solving skills.

RESPONSIBILITIES :

• Responds to queries / enquiries including providing leasing information, making appointments, creating, and following up with maintenance requests, and handling or escalating resident complaints.
• Screens and conducts eligibility appointments with applicants for affordable housing programs.
• Works with applicants to obtain necessary paperwork and information to determine eligibility per program guidelines and criteria.
• Converts leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood.
• Conducts informative and personalized tours of the apartment community that result in new leases.
• Building brand loyalty by ensuring that the resident experience is comfortable and helpful experience.
• Maintains communications and follow-up correspondences with residents, applicants, and perspective applicants.
• Coordinate and schedule lease applications and adhere to compliance requirements.
• Execute new lease agreements, compiles documents for internal and external review and approval
• Assists with coordinating move-in processes.
• Prepare and executes all lease-related and move in paperwork.
• Monitor lease renewals, distributing and following up with residents and renewal notices.
• Manage regulatory and compliance related services
• Respond to queries / leads and conduct property inspections.
• Performs other related duties as required.

BENEFITS :

QUALIFICATIONS :

Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

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