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Senior Manager E-Commerce, Digital Appliances

Senior Manager E-Commerce, Digital Appliances

SamsungEnglewood Cliffs, NJ, US
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Digital Appliance Ecommerce Manager

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Role and Responsibilities

Lead site and app channel strategy, planning, and execution to drive optimizations through data driven analysis and customer insights (macro trends, customer data, and search trends).

Develop and communicate vision, defining the strategic direction across the digital appliance categories. Ensure ecommerce guiding principles drive consistent experiences that balance new launches, key promotional drive times, as well as seasonality.

Build strategies in close collaboration with category management, marketing, and product teams to deliver and exceed KPI goals which include customer click through, add-to-cart, continuation down the funnel, and conversion.

Ideate, develop and launch new features in partnership with product, engineering and UX teams, informed by user research, A / B testing, and competitive benchmarking.

Gain buy-in from cross-functional partners and leadership teams through clear communication, strategic proposals aimed at driving ROI, and influence through data.

Skills and Qualifications

Background & Competencies Required :

Bachelor's degree in business or related field or equivalent experience in Business or related fields.

8+ years related experience in Business Operations, retail business strategy, or in an eCommerce role

Preferred Qualifications :

Master's degree in Business or related field; Project Management certification

Experience in the consumer electronics, or digital appliances industry is a bonus

The salary range for this role is expected to be between $157,500 and $194,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including : Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Ecommerce Manager • Englewood Cliffs, NJ, US