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Client Service Director, Advertiser (MMM)

Client Service Director, Advertiser (MMM)

The Trade DeskNew York, NY, United States
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The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

Overview :

This role is designed to fill a critical gap in our current Client Services team, specifically for clients with significant MMM (Media mix model) investments but limited MMM expertise. By focusing on a select group of high-value clients, this specialist will drive impactful MMM outcomes and enhance our overall service offering, eventually leading to increased revenue.

Key Responsibilities :

  • Partner with CS / BD teams to integrate MMM insights into client engagements, ensuring that MMM is a core component of their strategy.

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  • MMM Strategy Development and Execution :

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  • Develop an MMM strategy that unlocks (and preserves) incremental budget by influencing how our platform is reflected in MMM results.
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  • Implement comprehensive MMM strategies tailored to the specific needs of assigned clients
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  • Collaborate with CS / BD teams to identify opportunities for optimization and innovation within advertisers' campaigns utilizing MMM (incrementality testing, calibrating MMM models, geo lift opportunities, etc.)
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  • Monitor campaign performance and make data-driven recommendations to improve ROI.
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  • Client Management :

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  • Build and maintain strong relationships with key partners, including media owners & global analytics center of excellence / research teams who own MMM measurement
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  • Cross-Functional Collaboration :

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  • Work closely with other team members, including client strategists, BD, and core CS, to ensure alignment and efficient execution.
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  • Collaborate with the Tiger Team to share insights and best practices, and to identify opportunities for synergies.
  • This role will work with a portfolio of clients, focusing specifically on MMM strategy and execution. This person will bring the MMM know how and technical & strategic expertise on bringing this portfolio of accounts to the next level
  • The MMM Specialist will collaborate closely with existing MMM Task Force to share best practices, identify opportunities for scaling, and support broader MMM initiatives.
  • Who You Are :

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  • 10 years' relevant experience in media or a related industry, ideally with strong measurement / MMM experience and / or background. Experience working with global teams is a plus. Experience in consulting a plus.
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  • Experience in CPG.
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  • Extensive experience in developing, nurturing and managing client strategy and executive-level relationships.
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  • Ability to build strong, influential relationships with internal and externalstakeholders, executive teams, and industry groups through superb communication and interpersonal skills.
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  • Able to grasp and communicate with gravitas on media,marketingand technical subject matter.
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  • Understanding of marketing strategies and how media, programmatic, data, measurement and technology fit into the full picture.
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  • Excellent influencing andnegotiation skills.
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  • Highly organized with a strong attention to detail.
  • The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    CO, CA, IL, NY, WA, and Washington DC residents only : In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

    The Trade Desk also offers a competitive benefits package. Click here to learn more.

    Note : Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

    At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is

    $111,900 — $205,200 USD

    As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and toproviding reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and requirean accommodation for any part of the application or hiring process,please contact us at accommodations@thetradedesk.com

    You can also contact us using the same email address if you have a disability and need assistance to access our Company website.

    When contacting us, please provide your contact information and specify the nature of your accessibility issue.

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