Senior Manager HRSC

Job Description

Welcome to AMN Healthcare - Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard :

• Named to Becker's Top 150 Places to Work in Healthcare - three years running.
• Consistently ranked among SIA's Largest Staffing Firms in America.
• Honored with Modern Healthcare's Innovators Award for driving change through innovation.
• Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006.

The Senior Manager, HR Service Center is a critical leader within our HR Operations function, accountable for overseeing and advancing the delivery of scalable, high-impact HR services to a workforce of ~3,000 team members. This role leads the design, execution, and continuous improvement of centralized support operations spanning HR transactions, systems navigation, policy inquiries, leave administration, onboarding, and payroll case resolution.

As a strategic business partner to Centers of Excellence (COEs), HR Business Partners, and Technology teams, this role leverages analytics, automation, and service design to transform how employees experience HR. The ideal candidate brings expertise in shared services delivery, contact center leadership, and HR technology-and thrives in a fast-paced, growth-oriented environment that demands innovation and rigor.

Key Responsibilities :

HR Service Center Strategy & Leadership

Contact Center Operations & Performance Management

Process Optimization & Technology Enablement

People Leadership & Capability Building

Data-Driven Decision Making

Enterprise Collaboration & Stakeholder Management

Qualifications :

Education & Experience

Technical & Functional Skills

Leadership & Collaboration

Our Core Values

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$117,500 - $139,500 Salary

Final pay rate is dependent on experience, training, education, and location.