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Data Center Technician I - Atlanta, GA
Data Center Technician I - Atlanta, GAEvocative • Atlanta, GA, US
Data Center Technician I - Atlanta, GA

Data Center Technician I - Atlanta, GA

Evocative • Atlanta, GA, US
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Job Summary :

  • This is a full-time, entry-level position.
  • The ideal candidate will demonstrate an ability and desire to learn and grow their skills and responsibilities over time.
  • An interest in and strong familiarity with computers is required.
  • Specific experience with relevant job tasks is desirable but not required.
  • The ideal candidate will be responsible for deploying and maintaining servers and supporting infrastructure in a fast-paced environment with rapidly shifting priorities.
  • The role will also entail providing customer support via an email / ticketing system to answer questions and troubleshoot problems.

Previous technical support is preferred but not required.   Additional Information :

  • Looking for applicants who are available to work weekdays and weekends
  • Shifts available : 2nd shift, 3rd shift, and mixed shifts
  • The position requires the applicant to work on-site and occasionally requires overtime.
  • Training two weeks during 1st shift, 9 am to 5 pm
  • Salary $20 - $27 / Hour Duties / Responsibilities :
  • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting, and manual dexterity, with or without reasonable accommodation.
  • Able to lift heavy equipment / items up to 50 pounds.
  • Able to work days / nights / weekends / holidays, if needed and / or required.
  • Responsible for fixing and installing sophisticated circuits and performing custom installations.
  • Racks and stacks customer equipment.
  • Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly.
  • Install circuits requiring sophisticated fiber terminations.
  • Resolves work priorities from a ticketing queue and ensures consistency in all contribution times.
  • Troubleshoots switched / multiplexed / media converted circuits; escalates to and works with a networking group, as needed.
  • Works with customers to troubleshoot issues.
  • Installs / tests / modifies cross-connects per SOPs and ensures accurate cable management of coax, fiber, twisted pair copper, and intra-building cross-connects.
  • Installs and tests sophisticated cross-connect circuits (switched, multiplexed, etc.)
  • Maintains detailed written records of all work activity.
  • Designs and leads cage / infrastructure modification projects.   Required Skills / Abilities :
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent customer service skills.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.
  • The ability to work in a fast-paced environment   Education and Experience : High school diploma or equivalent.

    • Physical Requirements :

  • Able to lift heavy equipment / items up to 50 pounds.   Education and Experience : High school diploma or equivalent.   Physical Requirements : Able to lift heavy equipment / items up to 50 pounds.
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    Data Center Technician • Atlanta, GA, US

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