Specialist, System User Access & SIP Management

Job Description

Job Description

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

How This Role Makes a Difference

Care Access is seeking a detail-oriented and collaborative Specialist, System User Access & SIP Management to join the Central Support Operations team within the Global Expansion and Study Operations department. This role supports critical functions that ensure clinical staff, investigators, and vendors are properly credentialed and equipped with timely and secure access to trial systems and sponsor platforms such as the Shared Investigator Platform (SIP) .

The Specialist, System User Access & SIP Management is responsible for user provisioning, access coordination, documentation oversight, and vendor support related to study readiness. This position plays a key role in supporting onboarding / offboarding workflows, site activation, and identity and access management (IAM) activities that align with ICH GCP E6 (R3) standards. The ideal candidate brings experience with system access management in a regulated environment, a strong understanding of site operations, and a commitment to quality and security.

How You'll Make An Impact

• User Access Provisioning & Identity Management

Create, modify, and deactivate user accounts across Care Access-contracted clinical systems and sponsor platforms (e.g., SIP).

Monitor and audit user activity across platforms for ICH GCP E6 (R3) compliance.

Support user and facility profile management in the Shared Investigator Platform (SIP), including registrations, site assignments, and study start-up tasks.

Collaborate cross-functionally to support clinical staff onboarding and offboarding workflows, ensuring timely access changes aligned with site activation timelines.

Collaborate with internal stakeholders to support access coordination.

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

The Expertise Required

Certifications / Licenses, Education, and Experience :

How We Work Together

Benefits & Perks

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to : TalentAcquisition@careaccess.com