Campus Cashier

FT Campus Cashier

Montgomery College has an immediate need for a full-time campus cashier in the Rockville cashier office. The work schedule is Monday Friday, 8 : 30 a.m. to 5 p.m.. This is a bargaining, non-exempt, grade 17 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. Based on the departmental needs, this position may require working on any of the four campuses, and include Saturday hours during peak enrollment periods. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. This position is not eligible for telework.

This position provides on-site cashiering and related financial services to students, faculty, and staff. Responsibilities include accepting payments for tuition, loans, or services provided by the college, responding to general questions regarding account information, or resolving standard customer service issues. Due to the cash handling responsibilities of the position, the work is highly structured with little to no deviation, and with strict adherence to college policy and established unit procedures to safeguard college revenue. Incumbents interact daily with students, staff, and the general public. Campus Cashiers also assist a high volume of customers at the beginning of each semester, which continually creates a fast-pace, high stress environment, and they are required to process each transaction expediently and accurately. Incumbents use independent judgment in prioritizing basic tasks and refer unusual and nonstandard matters to the Account Receivable manager.

Duties include but are not limited to :

• Receive and process tuition, and other payments; enter payments into computerized recording system; adjust student accounts; edit, update, and correct entries as required.
• Provide information regarding financial policies, procedures, balance due, and related matters to students and the general public and resolve customer service issues.
• Balance out and reconcile daily transactions; prepare bank deposits; and maintain petty cash funds.
• Open / close cashier station / office.
• Advise students, parents, and the general public on college-wide activities, courses, programs and services.
• Develop and maintain a broad knowledge base of college programs, services and other activities, to assist students and the public.
• Assist students with navigating the College website and all aspects of the student portal.
• Collect, review, and verify incoming documents for completeness and accuracy, and scan / store documents according to established federal, state, and college requirements of students.
• Assess various student situations and determine the cause, effect, and corrective measures required to remedy student situations supported by policy, compliance, and with the goal of student success.
• Performs other duties as assigned.

Required Qualifications :

Preferred Qualifications :

Hiring Range : $20.84-$26.05 annually. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $31.27.

Application Process :

As a condition of employment, the following are required at the time of hire : successful completion of a background check and degree verification (if applicable). Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law.

Our benefits package includes : generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.