Test EngineerSmart IT Frame LLC • Plano, TX, US
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Test Engineer
Smart IT Frame LLC • Plano, TX, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionSeniority level : Mid-Senior level Experience with Genesys, IVR, CTI, Softphone, Verint and related contact center technologies Proven ability to develop and execute manual and automated tests, including Cyara-based testing Contract Other Software Development
Overview
Specialist Of Hiring, Talent Pipelining and Full-Cycle Recruiting, Talent Acquisition and Onboarding, Excellence in Sourcing, Applicant Tracking…
Role : IVR Test Engineer
Mode of work : Onsite (100%)
Responsibilities
- Primary Skills - Cyara, IVR Testing with min 5+ years Software quality assurance / technical testing experience in Voice / Contact Center technologies namely Genesys, IVR, CTI, Softphone, Call Recording, Verint.
- Hands on experience in contact center technology; testing Genesys call routing, CTI / custom softphone applications; IVRs validation is a plus.
- Experience in developing manual and automation test scripts with Cyara. Hands on experience using Cyara and data-driven testing with Data Driven, Cruncher / Cruncher Lite, Tags and running campaigns.
- Load testing activities at regular intervals and report generation.
- Design and / or oversee development of test approaches, test strategies, test plans, and test results to ensure testing is right-sized and risk-based testing principles are applied.
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