Talent.com
Account Manager II

Account Manager II

AflacColumbia, SC, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Account Manager II

The Company : Aflac Columbus

The Location : Columbia, SC, US, 29217

The Division : Group Voluntary Benefits

Salary Range : $70,000 - $100,000

Job Posting End Date : October 10, 2025

We are the duck, developing and empowering our people, cultivating relationships, giving back to our community, and celebrating every success along the way. We do it all The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of Americas best-known brands. Aflac has been recognized as Fortunes 50 Best Workplaces for Diversity and as one of Worlds Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, theres a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

If you live within 50 miles of the Aflac offices located in the Northeast Distribution Area, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

If you live more than 50 miles from the Aflac offices located in the Northeast Distribution Area, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations

What does it take to be successful in this role?

  • Experience with project / timeline management with the ability to manage multiple projects at once
  • Knowledgeable in processes related to acquisition, implementation, service and billing of accounts
  • Strong project management, leadership, problem solving and practice development skills
  • Strong personal computer skills with experience in Windows-based software
  • Excellent negotiation, presentation, public speaking, written & verbal communication skills
  • Education & Experience Required

  • Bachelors Degree in a related field
  • 3-5 years of job-related experience
  • Or an equivalent combination of education and experience
  • Education & Experience Preferred

  • Two years Client Manager, Account Executive or equivalent experience
  • Experience in a service-related area such as client services, sales support, coordinating activities associated with the processing of group enrollments
  • Two years insurance, healthcare, and / or financial industry experience (internal and / or external)
  • Travel

    Less than or equal to 10%

    Principal Duties & Responsibilities

  • Builds, enhances, and maintains effective relationships with client organizations to ensure a high level of client satisfaction, retention & increase sales revenues & profitability
  • Manages and monitors the account health of assigned block of business (identifying risks, barriers, overall service standards, etc.)
  • Develops and maintains written records and materials regarding administrative support of the account; ensures smooth post-sale service activities
  • Develops a working relationship with broker, distribution and clients to include regular personal touch points and frequent telephone contacts to monitor all areas of service
  • Acts as a subject matter expert to internal stakeholders by consulting on strategies to optimize client satisfaction & retention
  • Performs root cause analysis to correct a situation and prevent reoccurrence; communicates the resolution and monitors to ensure its success; facilitates working effectiveness of supporting business units; manages the delivery of service internally to achieve a high level of account satisfaction
  • Analyzes and completes reports as needed related to account activity and reviews proactive account audits to identify trends and document process improvements
  • Partners with internal business units to address any client question or issue, whether relating to technology, account enrollment, claims, etc., are responded to and resolved in a consistent and timely fashion
  • Stays abreast of industry best practices through competitive intelligence, and industry periodicals; drives the overall customer experience for accounts serviced
  • Proactively identifies new service requirements in response to account administration issues; maintains contact with accounts to ensure quality service, facilitating surveys if needed; provides insight to help shape the accounts service needs as they evolve
  • Travels to accounts as determined by the account service strategy and as needed to ensure the delivery of the distinctive, superior, responsive, and consistent service experience (travel is generally less than 10%)
  • Performs other duties as required
  • Total Rewards

    The salary range for this job is $70,000 - $100,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to : education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

    At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

    In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, youll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

    serp_jobs.job_alerts.create_a_job

    Account Manager Ii • Columbia, SC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Drive with Uber - Earn at least $1355 in your first 121 trips with Uber.

    Drive with Uber - Earn at least $1355 in your first 121 trips with Uber.

    UberLittle Mountain, SC, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1355 driving with Uber when you complete your first 121 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Uber - Sign Up to Drive and Earn

    Uber - Sign Up to Drive and Earn

    UberLittle Mountain, SC, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Sales Manager

    Territory Sales Manager

    Capital Waste Services LLCEastover, SC, US
    serp_jobs.job_card.full_time
    CWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our em...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    EO / Driver II (Class A )

    EO / Driver II (Class A )

    Clean HarborsGaston, SC, US
    serp_jobs.job_card.full_time
    Clean Harbors, in Charleston, SC is looking for a.HPC Industrial jobs across all services lines.Supervises and completes single task jobs requiring one crew and completes turnarounds with managemen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Choose your schedule - Earn At Least $1355 For Your First 121 Trips, Guaranteed.

    Choose your schedule - Earn At Least $1355 For Your First 121 Trips, Guaranteed.

    UberPomaria, SC, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1355 driving with Uber when you complete your first 121 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Associate

    Tax Associate

    IntuitSwansea, SC, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Drive on Your Schedule

    Drive on Your Schedule

    UberGadsden, SC, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part-time gig : Earn at least $1355 in your first 121 trips.

    Part-time gig : Earn at least $1355 in your first 121 trips.

    UberJenkinsville, SC, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1355 driving with Uber when you complete your first 121 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Earn At Least $1355 For Your First 121 Trips, Guaranteed.

    Earn At Least $1355 For Your First 121 Trips, Guaranteed.

    UberWedgefield, SC, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1355 driving with Uber when you complete your first 121 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Driver - Make Money On Your Schedule

    Driver - Make Money On Your Schedule

    UberWedgefield, SC, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    RN

    RN

    MUSCCamden, SC, United States
    serp_jobs.job_card.full_time
    Under general supervision, the Registered Nurse II provides individualized, goal-directed patient care to families and patients at the competent level utilizing the principles and practices of the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quick Earnings : Earn At Least $1355 For Your First 121 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1355 For Your First 121 Trips, Guaranteed.

    UberCameron, SC, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1355 driving with Uber when you complete your first 121 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Clinical Therapist (LISW-CP / LPC / LMFT) •New office opens in December! •

    Licensed Clinical Therapist (LISW-CP / LPC / LMFT) •New office opens in December! •

    LifeStance HealthWagener, SC, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Flexible schedule - Earn at least $1355 by driving 121 trips with Uber

    Flexible schedule - Earn at least $1355 by driving 121 trips with Uber

    UberSt Matthews, SC, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1355 driving with Uber when you complete your first 121 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Choose your own schedule - Drive with Uber

    Choose your own schedule - Drive with Uber

    UberJenkinsville, SC, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Account ManagerColumbia, SC

    Account ManagerColumbia, SC

    N2Columbia, SC, US
    serp_jobs.job_card.full_time
    As the nation's leader in helping small to mid-sized businesses connect with new movers and locals, The N2 Company produces high-quality monthly magazines, targeted digital advertising, online medi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Retail Guitar Repair Tech

    Retail Guitar Repair Tech

    Guitar CenterPeak, SC, United States
    serp_jobs.job_card.full_time
    Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Registered Nurse II- Charge RN -MedSurg Kershaw

    Registered Nurse II- Charge RN -MedSurg Kershaw

    MUSCCamden, SC, United States
    serp_jobs.job_card.full_time
    The Chare Nurse plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit or during an assigned shift. Coordinates the activities of the unit and directs, org...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days