Hospital Access Coordinator I

Hospital Admissions Clerk I

Great people are the backbone to great care and patient satisfaction. In return, we'll have your backoffering our employees a supportive team environment, great benefits, a true work / life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.

The Hospital Admissions Clerk I functions in a fast-paced role that requires attention to detail and ability to multi-task, including a focus on both the quantity and quality of work. This position performs registration, scheduling, operates in multiple systems, answers phones, collects payments, and coordinates benefits with insurance.

Essential Duties :

• Pre-registers and registers patients for all hospital services including surgeries, injections, and all Imaging services.
• Verifies authorizations have been obtained for services by utilizing Athena for confirmation of authorization.
• Ensures all necessary paperwork, including : consents, screeners for imaging services, and release forms are filled out, signed, and scanned for each patient.
• Verifies and identifies insurances and coverage within our network by utilizing online tools and provided insurance grid.
• Collects and applies all patient payments and makes bank deposits as needed.
• Responsible for understanding ABN processes, ascertaining whether or not an ABN is needed and issuing ABN's as necessary for all hospital services, including all LAB accounts.
• Answers all incoming calls and returns voicemails in a timely manner.
• Communicates with Support Services staff for all insurance changes and diagnosis code verification and changes as well as update Athena with changes.
• Responsible for checking Medicaid eligibility for all hospital services patients at the time of preregistration and registration.
• Responsible for directing patient's families and visitors to assigned areas including consultations with the physician, as well as, making sure refreshment areas are cleaned and stocked.

Technology Used :

ADP, Athena, OrthoTalent, Incident reporting, Meditech, Microsoft office, Insurance systems

Requirements :

OrthoIndy is an Equal Opportunity Employer