The Home Depot is hiring : Design Assistant Lead in Houston

Overview Position Purpose

The Design Assistant Lead supports Design Consultants (DCs) and customers with administrative, operational, and service functions, ensuring efficient workflow, accurate documentation, lead management, and timely resolution of customer issues. This role reports to the Sales Leader.

The ideal candidate is a highly organized individual with critical thinking skills, possessing a proactive approach to communication and task management. This role requires strong proficiency in data entry, CRM management ( Salesforce ), and a commitment to maintaining a high standard of customer care .

Key Responsibilities Provide administrative support to Design Assistant Managers and a team of Design Consultants

Provide administrative support to Design Assistant Managers and a team of Design Consultants

Assist and respond to inquiries, questions and concerns from Design Assistants

Run reports and aid in achieving monthly revenue goals as required

Mentor and share guidelines, best practices, and processes with Design Assistants

Direct Manager / Direct Reports This position reports to Sales Manager - Live Chat, Commercial, DA

This position has no direct reports

Travel Requirements Typically requires overnight travel less than 10% of the time.

Physical Requirements Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Qualifications Minimum Qualifications

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications Working knowledge of Salesforce preferred

Must be familiar with the inner workings of the sales floor

Experience in Customer Service Support

Experience in Operational Support including credit verification for order release, updating offline order status, providing promotional code support and invoicing

Experience in Salesforce Management by entering leads, executing daily tasks, maintaining data accuracy

Experience in Administrative Design Consultant Support

Education Minimum Education : The knowledge, skills and abilities typically acquired through the completion of an associate\'s degree program or equivalent degree in a field of study related to the job.

Preferred Education : No additional education

Experience Minimum Years Of Work Experience : 2

Preferred Years Of Work Experience : No additional years of experience

Leadership & Certifications Minimum Leadership Experience : None

Preferred Leadership Experience : None

Certifications : None

Competencies : None

Apply Apply End Date : 10 / 08 / 2025

Job Details Seniority level : Not Applicable

Employment type : Full-time

Job function : Not specified

Industries : Consumer Services

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Houston, TX — Salary range typically listed as $45,000.00 - $50,000.00; other postings show different ranges and dates.

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