Technical Support SpecialistVirtualVocations • Spokane, Washington, United States
Technical Support Specialist
VirtualVocations • Spokane, Washington, United States
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A company is looking for a Technical Support Specialist responsible for providing technical assistance and support to customers.
Key Responsibilities
Provide technical assistance by troubleshooting issues and guiding users in resolution
Handle customer inquiries and manage case backlog while ensuring timely follow-up
Document support interactions and escalate complex cases to higher-level support as needed
Required Qualifications
High School Diploma or equivalent certificate
Two (2) years of technical support and customer-facing experience
Proficient troubleshooting experience in Linux and Windows environments
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Technical Support Specialist • Spokane, Washington, United States
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