Bank Call Center Representative

Job Description

Job Description

Join Waukesha State Bank as the friendly, knowledgeable voice our customers count on!

In this role, you'll assist with deposit and loan questions, debit card issues, online banking support, and fraud / dispute concerns-all while delivering exceptional customer service.

What You'll Bring :

1+ year of banking customer service experience

Strong phone and problem-solving skills

Attention to detail and a commitment to friendly, professional service

Comfort with Microsoft Word, Excel, and learning new systems

Preferred : Retail banking or call center experience

Be part of a community bank that values integrity, teamwork, and great service.

Apply today!

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service.

This is an onsite position in Waukesha County, WI

Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen.

EOE Disability / Vet