Talent.com
Practice Assistant

Practice Assistant

Beth Israel Lahey HealthWellesley, MA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Join The BILH Team

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Job Summary

Reports to (one of the following) : Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.

Job Description

Essential Responsibilities :

  • Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Takes appropriate actions to diffuse challenging situations. Takes complete and accurate information from patients / callers. Maintains patient confidentiality at all times.
  • Performs check in, registration, scheduling, and verification of demographic information according to APG policies and procedures. Utilizes computer system to register patients and ensure accuracy of demographic and fiscal data. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals and collect co-pays.
  • Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.
  • Maintains clean and welcoming physical environment of the reception area. Maintains signage and clarity of information displayed in reception area. Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment. Contacts the appropriate departments (i.e. Service Response) when repairs or services are needed and follows through.
  • Ensures translation services are provided in Spanish for Spanish speaking patients and employees when needed.

Required Qualifications

  • High School diploma or GED required.
  • Certificate 1 preferred : Medical Admin Assistant Cert
  • 1-3 years related work experience required.
  • Fluent in English and Spanish, at a level that ensures accurate and understandable interpretation and translation and Medical terminology.
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
  • Competencies

  • Written Communications : Ability to communicate clearly and effectively in written English with internal and external customers.
  • Oral Communications : Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  • Knowledge : Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  • Team Work : Ability to interact respectfully with other employees, professional staff and / or external contacts to offer ideas, identify issues, obtain information or deliver services.
  • Customer Service : Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
  • Physical Nature of the Job

    Sedentary work : Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

    serp_jobs.job_alerts.create_a_job

    Practice Assistant • Wellesley, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Community Practice Assistant

    Community Practice Assistant

    Beth Israel Lahey HealthNeedham, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary : The Community Practice Assistant answers calls from or regarding communi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Practice Assistant

    Clinical Practice Assistant

    Beth Israel Lahey HealthBoston, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Provides patient services including greeting, check-in, scheduling, and medical assis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Assistant

    Practice Assistant

    Salem Hospital NSMCSouth Weymouth, MA, US
    serp_jobs.job_card.part_time
    Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Assistant Chestnut Hill BWH

    Practice Assistant Chestnut Hill BWH

    Salem Hospital NSMCBoston, MA, US
    serp_jobs.job_card.full_time
    Performs all aspects of patient scheduling which includes entering complete information, booking appropriately the disposition of all appointments, confirming patient visits, and inputting necessar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Practice Assistant - In Chestnut Hill

    Clinical Practice Assistant - In Chestnut Hill

    Beth Israel Lahey HealthChestnut Hill, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Join our urgent care team at Chestnut Hill Square Plaza! We are currently seeking a d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Practice Assistant II - per diem; Needham region

    Practice Assistant II - per diem; Needham region

    Beth Israel Lahey HealthNeedham, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Reports to (one of the following) : Practice Manager or Ambulatory Practice Coordinato...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Assistant-Per Diem Needham Region

    Practice Assistant-Per Diem Needham Region

    Beth Israel Lahey HealthNeedham, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary : Reports to (one of the following) : Practice Manager or Ambulatory Practi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Practice Assistant - Ambulatory Float Pool

    Clinical Practice Assistant - Ambulatory Float Pool

    Beth Israel Lahey HealthBoston, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.This position works within the Ambulatory Float Pool as a Clinical Practice Assistant...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Practice Assistant Senior

    Practice Assistant Senior

    Salem Hospital NSMCFoxboro, MA, US
    serp_jobs.job_card.full_time
    Ambulatory Practice Assistant Senior - Float.Under the supervision of the Senior Operations Manager and / or Practice Coordinator, acts as a floater throughout the Health Center including Registratio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Practice Assistant (Hybrid)

    Practice Assistant (Hybrid)

    Holland & KnightBoston, MA, US
    serp_jobs.job_card.full_time
    We are a firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in our Boston office.We are seeking a Practice...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Float Clinic / Practice Assistant

    Float Clinic / Practice Assistant

    Salem Hospital NSMCBraintree, MA, US
    serp_jobs.job_card.full_time
    We are seeking a full-time, 40-hour Clinic / Practice Assistant to join our team onsite Monday through Friday 8 : 30am-5 : 00pm. The Practice Assistant is responsible for check in, check out, and phone re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Coordinator - Gyn Subspecialties Woburn

    Practice Coordinator - Gyn Subspecialties Woburn

    Tufts MedicineWoburn, MA, US
    serp_jobs.job_card.full_time
    Administrative And Business Support Role.This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Clinic Practice Assistant

    Senior Clinic Practice Assistant

    Salem Hospital NSMCNewton, MA, US
    serp_jobs.job_card.full_time
    Mass General Cancer Center Role.Join our team at the Mass General Cancer Center located within Newton-Wellesley Hospitala place where compassionate care meets cutting-edge innovation.Whether you're...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Assistant

    Practice Assistant

    Beth Israel Lahey HealthWinchester, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.As a health care organization, we have a responsibility to do everything in our power...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Assistant II

    Practice Assistant II

    Beth Israel Lahey HealthNeedham, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Reports to (one of the following) : Practice Manager or Ambulatory Practice Coordinato...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Associate

    Practice Associate

    NHOMS PLLCBurlington, MA, US
    serp_jobs.job_card.full_time
    Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical / Practice Assistant II

    Clinical / Practice Assistant II

    Salem Hospital NSMCBoston, MA, US
    serp_jobs.job_card.full_time
    Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Practice Assistant II

    Practice Assistant II

    Salem Hospital NSMCSwampscott, MA, US
    serp_jobs.job_card.full_time
    Mass General Brigham Job Opportunity.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to adv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Practice Assistant, Lab - Andover

    Practice Assistant, Lab - Andover

    Salem Hospital NSMCAndover, MA, US
    serp_jobs.job_card.full_time
    Advanced Patient Service Representative.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Practice Assistant Milton Region

    Practice Assistant Milton Region

    Beth Israel Lahey HealthMilton, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary : Reports to (one of the following) : Practice Manager or Ambulatory Practi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30