Surveillance Agent

Let's Be Friends!

At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!

Why this job matters

At Ko-Kwel Casino Resort, we believe in creating a safe, welcoming place where everyone - guests, team members, and our community - can thrive. As a Surveillance Agent, you help protect the heart of Ko-Kwel. Your role ensures honesty, fairness, and integrity in our gaming operations while safeguarding the well-being of the people who walk through our doors.

What you bring to the table

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Protect Tribal assets to ensure honesty and integrity in all gaming operations.
• Learn and maintain knowledge of casino operations, Gaming Commission Regulations, MICS, and Title 31 requirements.
• Follow departmental policies, procedures, and internal controls.
• Communicate openly with the Surveillance team and other departments or agencies.
• Operate surveillance cameras to observe and investigate suspicious activity on the gaming floor.
• Carefully observe, record, and report daily casino activity.
• Monitor table games, slots, cage, soft count, vault, and non-gaming areas.
• Train in camera use, cheating methods, game protection, basic strategy, and card counting.
• Assist Security in protecting the welfare of employees and guests.
• Use surveillance equipment and software to identify and record suspicious or illegal activity.
• Assist in investigations led by Surveillance leadership or the Gaming Commission.
• Support law enforcement investigations when necessary.
• Accurately complete logs, reports, video reviews, and other documentation.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.

This role means spending long hours in a secure, enclosed space, sitting and observing attentively. You'll use your eyes and hands constantly to monitor equipment and record activity. Sometimes you'll need to lift or move up to 10 pounds. You may work evenings, weekends, and holidays, often with short notice. The pace can be intense, and you'll need to make decisions under pressure. Please note that the casino environment includes regular exposure to secondhand smoke.

This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Must-haves, nice-to-haves, and maybe some bonus points

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

Job Posted by ApplicantPro