Join Wilbur-Ellis
Investing in you, join a 100-year-old, family-owned leader in Ag and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
"We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply we'd love to hear from you."
General Purpose and Scope of Position :
Coordinates product shipments and transfers between branches and distribution center as well as assisting in all aspects of customer service including product selection, order processing and inventory management.
Key Skills and Abilities Include :
- Must be able to read, analyze and interpret written procedures and reports
- Must have some knowledge of blending liquid fertilizers
- Must have some understanding of what fertilizers are compatible
- Must have the ability to prioritize orders
- Must have some knowledge around DOT regulations and knowledge of a working trucking company
- Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
- Must be able to deal effectively with different personalities
- Ability to apply mathematical concepts such as fractions, percentages and ratios to practical applications
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to sit at desk or computer terminal to perform writing, and keying / typing information
Key Personal Attributes Include :
High school graduate or equivalentFluent in English, both verbal and written. Bilingual preferred, not mandatoryGood communication skills on the telephone, two-way radio and with the general publicMust possess good computer skills including knowledge of MS OfficeExperience with AgVance and Fleetworthy / Comply preferredSolid Safety Compliance record a mustMust possess good mathematical skillsStrong customer service orientation required, including the ability to effectively respond to telephone calls and customer inquiriesMust have strong organizational skills with the ability to prioritize multiple assignmentsSpecific Responsibilities and Key Deliverables Include :
Process calls from our salesmen, customers, and other branch locations for orders of materialsTake orders, process and prepare for pickup or delivery. Complete in an accurate and timely manner to ensure satisfactory billingCoordinate shipments of various products with trucking companiesCoordinate transfers of products between branches and main siteContact trucking companies to coordinate shipments and instruct drivers on the requirements of the loadsInventory tracking and controlOperate truck scale and complete weight tags, bills of lading and hazardous materials shipping papersAnswer telephone and computer inquiries about product ordersCommunicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the publicConduct physical inventory counts of bulk storage areasCalculate total quantities of products by weight and / or volumetric measurementsUse computer system to enter customer orders for bills of lading and hazardous materials shipping papersUse standard office equipment; Fax machines, postage machines, copier machines, etc.Provide backup and assistance to other dispatchers and / or receptionist, answering phonesPresent a professional image to customers in all interactions (verbal, computer and in-person) and in personal appearancePerform all other duties as assigned by management in a professional and efficient mannerCompensation and Benefits :
The base compensation for this position ranges from $23.61 to $31.50 per hour. Note that wages may vary based on skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Our commitment to diversity and inclusion : Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.
Wilbur-Ellis is a company you can be proud to call your employer. Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.
Wilbur-Ellis is for and about people. Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.
Wilbur-Ellis invests in the industry's best workforce. Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.