Your pathway to a fulfilling career as an Epic Application Analyst awaits!
Join our team where your expertise will drive excellence in patient care and healthcare technology.
This role focuses on the Epic Grand Central application, and you'll be the go-to contact for support on various applications, guiding workflow designs, system builds, and troubleshooting technical issues related to Epic and its integrations.
PIH Health is recognized as one of the nation's top hospital systems, serving approximately 3 million residents across multiple locations. Our network includes hospitals, outpatient facilities, and specialized services, all dedicated to delivering high-quality patient experiences.
Key Responsibilities :
- Support and enhance hospital patient flow and capacity management processes.
- Collaborate with clinical staff on integration related to patient movement and billing.
- Analyze and resolve technical issues efficiently.
- Adapt to changing business needs while providing exceptional support.
- Communicate effectively with project leaders and subject matter experts.
- Build trust and foster relationships with Epic counterparts.
- Stay open to learning new software and systems.
- Exhibit active listening to ensure clear understanding of communication.
- Utilize analytical skills to troubleshoot and refine processes.
- Demonstrate perseverance in high-pressure scenarios.
Required Skills and Experience :
Epic Application Analyst I :
Bachelor's degree or clinical license / certification.Up to 3 years of experience, or a minimum of 4 years in lieu of degree.Preferred : Epic Grand Central certification and familiarity with PIH Health clinical workflows.Epic Application Analyst II :
Bachelor's degree or clinical certification.3 to 7 years of experience, or a minimum of 4 years in lieu of degree.Preferred : Epic Grand Central certification and experience with PIH Health workflows.Epic Application Analyst III :
Bachelor's degree or clinical certification.7 or more years of relevant experience.Preferred : Epic Grand Central certification and experience with PIH Health workflows.Location :
12401 Washington Blvd.
Shift : Days