Sr. Program Manager

Title : Program Manager

Location : Remote

J ob Details

The Sr Program Manager will oversee the planning, execution, and delivery of the HCP loyalty program (APP 2.0), ensuring effective management of status, dependencies, and risks across multiple cross-functional teams. This role requires strategic coordination of initiatives spanning the loyalty program and two customer-facing portals, including the client Direct e-commerce site. The Sr Program Manager will be responsible for maintaining clear communication channels, identifying and mitigating risks, and driving team accountability as projects progress through key milestones.

Reporting directly on project management and execution efforts from each team, the Sr Program Manager will be the central point for escalating issues and aligning teams with business objectives. The role will also lead regular status updates and communicate project progress to senior business stakeholders, ensuring transparency and alignment with strategic goals. Strong leadership, accountability, and the ability to manage complex interdependencies are critical for success in this position.

• Are you open to look at candidates willing to relocate? No
• Years of experience / education and / or certifcations required : 6+ years experience

What are the top 3-5 skills requirements should this person have?

1 : Project management and documentation

2 : Senior leadership engagement

3 : Development and roadmap management

What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?

Healthcare experience, e-commerce platform experience, Salesforce Commerce Cloud preferred