Remote Customer Service Representative

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

Assist with daily call volume and ensure service level priorities are met

Provide accurate resolutions to customer inquiries in a professional manner

Meet Quality Assurance Requirements and other key performance metrics

Required Qualifications, Training, and Education

High school diploma or equivalent

1 year of customer service experience in a similar role is desired

Must remain in the current role for at least 9 months

Ability to work full-time and / or part-time based on position specifications

Willingness to work shift work and overtime as required