Animal Adoption Counselor

Overview

Join to apply for the Animal Adoption Counselor role at SPCA Florida

This range is provided by SPCA Florida. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00 / hr - $16.00 / hr

What you'll be doing

• Actively reaching out to and interacting with the general public, specifically greeting visitors and talking with prospective adopters to understand what they are looking for in a pet.
• Interacting with the animals to discuss them with prospective adopters to find a good match.
• Guiding people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, interviewing applicants, and communicating in a courteous and friendly manner.
• Learning and using the ShelterLuv computer program to track animals and enter complete and accurate data.
• Cleaning cages and maintaining sanitation standards.
• Providing quality in-person and telephone client service; assisting visitors interested in adopting and informing them about available pets and procedures.
• Educating adopters on animal care, training, enrichment, and long-term responsibilities.
• Understanding medical history and related paperwork to explain to clients.
• Facilitating visits and interactions with potential adopters; housekeeping duties (laundry, dishes); assisting with disease control and cleaning of public areas as needed.
• Reporting signs of illness, disease, injury, or unusual activity to the Adoption Center Medical Team.
• Learning about animals in various areas to best place them for success; encouraging sales from the retail store to help meet budgetary goals.
• Collecting payments for store sales and adoptions; balancing adoption financials daily; responding to emails and phone calls from adopters promptly.
• Participating in team meetings and continuing education to improve shelter operations.
• Approaching work with an open, nonjudgmental attitude.

What We're Looking For

What You'll Be Doing (cont.)

Employment details

We are committed to being an Equal Opportunity Employer and maintaining a Drug-Free Workplace, which includes conducting background checks.

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