Job Description
Job Description
Front Desk & Member Services Coordinator : Co-Working Space (Engage) Onsite - Dallas, Texas 75206
Are you dependable, organized, and detail-oriented? Do you find satisfaction in keeping things running smoothly and making sure no detail is missed? Would those who know you say you are reliable, accurate, and process-driven? Do you enjoy supporting others, following through on commitments, and maintaining order in a busy professional environment?
We are looking for a Front Desk & Member Services Coordinator to manage the front desk of our dynamic co-working office space for lawyers, Engage Workspace for Lawyers. This is a full-time, in-office position that plays a critical role in creating positive first impressions, assisting members, and keeping our office operations organized and professional.
This is a long-term position designed for someone who values stability, consistency, and teamwork, while also being able to work independently and stay calm when interruptions, requests, or unexpected issues arise. We are looking for a professional who takes pride in delivering excellent service, follows established processes with precision, and who can be counted on to show up on time every day and keep the office running smoothly.
Core Responsibilities
Reception & Member Services
- Answer and direct phone calls, messages, and inquiries promptly and accurately
- Manage conference room reservations, ensuring rooms are organized and ready
- Maintain reception and common areas to present a professional environment
- Greet members and guests with professionalism and warmth
- Deliver concierge-level service and support for member needs
Office Administration
Open and close the office daily (Monday–Friday, 8 : 30 a.m.–5 : 30 p.m (with a 1-hour lunch break))Retrieve, sort, and distribute mail, FedEx, and deliveriesManage office and café supplies, budget, track inventory, and reorder as neededEnter and maintain accurate data for Engage reporting metrics in core systems (CRM, scheduling systems, etc.)Events, Marketing, and Lead Support
Assist with monthly Engage events by handling logistics, RSVPs, setup, and follow-up to ensure smooth executionSupport lead management by tracking inquiries, following up promptly, coordinating tours, and handing off qualified leads to leadershipAs part of broader responsibilities, carry out basic marketing support tasks such as posting pre-approved content to social media platforms and assisting with event promotion. (Note : This is execution-focused, not a marketing strategist role.)Member Support & Engagement
Support new member setup and onboarding by preparing offices, materials, and paperwork, and ensuring checklists and processes are followedEnsure member satisfaction by handling concerns and coordinating events and appreciation effortsRequired Skills
Minimum of 3+ years in a receptionist, office coordinator, or administrative support role (law firm or professional services experience preferred)Associate’s or bachelor’s degree preferredProficiency in Microsoft Office Suite; familiarity with scheduling systems or CRMs is a plusExperience with multi-line phone systemsStrong people skills with the ability to remain calm and friendly under pressureStrong organizational and project execution skillsHighly dependable, punctual, and detail-orientedComfortable managing interruptions and shifting priorities throughout the dayJob Type & Location (Dallas, Texas 75206)
Full-time, in-office Dallas, TX 75206Monday–Friday, 8 : 30 a.m.–5 : 30 p.m.Candidates must live within 10 miles of our office to ensure reliability and consistency. This is non-negotiable due to the importance of daily on-time attendance.
Compensation & Benefits
$35,000 – $40,000 annual salary plus benefits packageFree parking and professional work environmentSuccess Behaviors
To succeed in this role, you will consistently demonstrate :
Reliability, accuracy, and follow-through on all tasksA servant-hearted commitment to supporting the team and membersHigh attention to detail and adherence to established processesA calm, steady approach in managing multiple responsibilitiesAbility to work in a professional, consistent manner with minimal supervisionAlignment with our Core Values :Great attitude … puts others first
Someone you can count onDriven to make an impactCourage to do the right thingAlways open to a better wayPowered by JazzHR
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