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Veterinary Marketing & Outreach Coordinator
Veterinary Marketing & Outreach CoordinatorInnovetive Petcare • Philadelphia, pa, US
Veterinary Marketing & Outreach Coordinator

Veterinary Marketing & Outreach Coordinator

Innovetive Petcare • Philadelphia, pa, US
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Description

Are you passionate about animals and marketing? Do you thrive in a fast-paced, purpose-driven environment? 2nd Street Animal Hospital is seeking a dynamic, creative, and organized Marketing / Social Media / Referral Liaison to join our growing team in the heart of Philadelphia .

This hybrid role will be key in expanding our hospital’s presence in the Philly area, strengthening referral relationships, and showcasing our standout services—including advanced imaging, avian & exotic care, and the work of our board-certified surgeon, Dr. Andrew Hurcombe .

What You’ll Do :

Marketing & Social Media (External Focus)

  • Develop and manage engaging social media content that highlights hospital services, success stories, and community outreach
  • Create and implement marketing campaigns to promote services including :

Advanced surgical procedures led by Dr. Hurcombe, DACVS

  • Avian & exotic pet medicine
  • Diagnostic imaging (CT, ultrasound, etc.)
  • Represent 2nd Street Animal Hospital at local events and veterinary community gatherings
  • Build and maintain relationships with local veterinary practices and pet-related businesses
  • Manage online reputation and respond to reviews / comments with professionalism and care

    • Referral Liaison (Veterinary Community Focus)

  • Serve as the key point of contact for referring veterinary practices
  • Track and follow up on referral cases to ensure seamless communication and excellent service
  • Deliver educational materials and referral information to local clinics
  • Assist in planning and promoting continuing education (CE) events or info sessions with Dr. Hurcombe and other specialists

    • Client Services (Internal Focus)

  • Provide excellent customer service as part of the CSR team when needed (e.g., phone calls, check-ins / outs)
  • Assist in patient scheduling and communication, especially for referred or specialty cases
  • Act as a liaison between clients, referring veterinarians, and our medical team

    • You’re a Great Fit If You :

  • Have experience in marketing, social media management, or public relations (veterinary or medical field preferred)
  • Love animals and feel comfortable in a clinical / hospital setting
  • Are highly organized, self-motivated, and a natural communicator
  • Understand the power of storytelling and branding to engage an audience
  • Are comfortable speaking with both pet parents and veterinary professionals
  • Can work on-site, travel locally for outreach, and occasionally flex to help on the front desk team
  • Veterinary experience (tech, CSR, or liaison roles)
  • Graphic design, photo / video editing, or content creation skills
  • Knowledge of platforms like Canva, Instagram, Facebook, and email marketing tools
  • Familiarity with referral software or veterinary practice management systems (e.g., ezyVet)

    • Benefits

  • Competitive compensation
  • Health benefits, PTO, and 401(k)
  • Pet care discounts
  • A collaborative, mission-driven team
  • Opportunities for professional growth and CE

    • Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a dedicated support team to help veterinary practices prosper and grow. We run a successful business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better work-life balance, a strong, supportive community, and ongoing training and career development.

    At Innovetive Petcare, it all begins with an unparalleled team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics to the driven support team in our home office, our team is passionate about pet health. We are a culture-first company, working to redefine the veterinary lifestyle to allow professionals to advance through their veterinary medicine careers without burning out. We don’t just talk about it; we live it!

    Equal Opportunity Employer Policy

    Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify.  We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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    Outreach Coordinator • Philadelphia, pa, US