Benefits Representative - Work From Home

We’re looking for motivated individuals who want to build a lasting career helping working families protect what matters most. This is a remote position with flexible scheduling, comprehensive training, and clear pathways for growth. What You’ll Be Doing Your daily responsibilities will include : Managing inbound and outbound calls to connect with members who have requested information about their benefits Scheduling and conducting virtual appointments with clients Delivering professional presentations to union members and explaining available benefit programs Assisting clients with completing digital applications and ensuring all required documentation is accurate Performing quality control checks and following up with underwriters as needed to finalize approvals Tracking daily metrics and reporting progress to your team leader Participating in ongoing training and leadership development sessions What We Offer Weekly advances and performance-based bonuses Long-term career growth with advancement opportunities Flexible hours and the ability to work remotely from home Residual income potential Full health benefits after the probationary period One-on-one mentorship and hands-on training Supportive team culture focused on integrity, service, and growth Qualifications Strong communication and interpersonal skills Excellent time management and organizational abilities Basic computer proficiency (Zoom, email, data entry) Must be 18 years or older High school diploma or equivalent (post-secondary education an asset) Previous experience in customer service, retail, or administrative roles is helpful but not required