VP - Specialty & Wellness Sales Leader

Job Description

Role Summary / Purpose :

The Vice President, Specialty & Wellness Sales Leader will play a critical role in accelerating growth within the Specialty & Wellness industry. This individual will have direct responsibility for leading and managing a team of VP, Regional Directors and Practice Development Managers focused exclusively on the Specialty & Wellness business responsible for, driving key business metrics, increasing usage of CareCredit & other products within the Health & Wellness ecosystem. Key priorities for this role include driving innovation and maximizing the effectiveness of the sales organization while building and maintaining strong working relationships with GMs, National and Strategic Account Leaders, Key Clients, and cross-functional stakeholders.

This role will hire mentor, coach, counsel, co-travel and train their Regional Directors, field sales Metro & Area Practice Development Managers. The incumbent works directly with the SVP Industry Leadership to execute sales strategies as well as cross business activities that advance the Specialty & Wellness business.

Our Way of Working

We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities :

This individual will be responsible for leading a remote field sales team across the US along with developing and implementing national and regional strategies in partnership with Regional Directors as an overall visitation strategy. Leverage data analytics and available technology to gain insights into our partners needs and effectively integrate strategies to support the growth of our clients.

Day to day responsibilities for the VP, Industry Sales Leader will include the following :

Partner with Industry GMs to align on most effective field coverage strategies to maximize & deliver on critical KPIs

Effectively, lead, mentor, and develop a team of sales leaders to maximize their performance and achieve sales goals.

Plan, organize, and oversee daily field sales activities, ensuring effective territory coverage and customer engagement.

Develop a sales strategy for all Messaging; Inside Sales, and Field Sales activities maximizing effectiveness

Share strategic vision, goals and objectives, ensuring clear communication and cascade across entire sales organization

Build and maintain strong working relationships with GMs, Sales Leaders, Key Clients, and cross-functional stakeholders to identifying new industry opportunities

Lead change (field, hybrid, inside); translate strategy into transformation plans with milestones

Design and standardize sales model, and govern sales processes; embed tools, enablement, data and analytics into workflows to further optimize sales strategy Leverage industry learnings (pricing / packaging, competition), to help influence ongoing industry strategies including (test-and-learn; national playbooks, etc..,)

Partner with inside sales strategy : segmentation, quotas, cadences, playbooks, enablement; dotted-line oversight

Conduct virtual and physical co-travels with Practice Development Managers and Regional Directors according to standards and expectations.

Utilize internal tools to drive effectiveness (Teams, Microsoft, SFDC, Seismic, Map Anything, etc..,), to develop materials and systems to increase Practice Development Manager productivity and adherence to role expectations.

Provide regular sales performance updates to Executives, GMs, and Sales Leaders

Work in the field monitoring, measuring, and gathering VOC.

Accountable for the delivery of Field KPIs that drive growth for supported industries- Set clear sales objectives and KPIs for the team and track progress regularly.

Provide value added analysis & reporting for assigned area of the country as well as identify and implement ways to increase usage through Salesforce relationship software.

Maintain strong organizational culture through implementing programs that drive employee development, morale, motivation, leveraging SYF Leadership commitments, Great Places To Work efforts and championing diversity and inclusion principles.

Provide leadership to ensure adherence to company policies, ethical sales practices external and internal Compliance and Regulatory requirements.

Perform other duties and / or special projects as assigned.

Qualifications / Requirements :

Bachelor's Degree and 6+ years of direct sales leadership experience in Financial Services and / or outside sales, inclusive of experience in effective people management, leading and developing a team to execute performance results, drive accountability, coach and motivate individuals for success.

Minimum of 5 years of territory sales / marketing experience with proven record of driving growth and developing relationships and driving results. 5+ years of leadership / team building experience with a solid track record of navigating a matrixed organization and motivating others to act

• 5+ years of experience working in Salesforce

Willingness to travel 70%, overnight and some weekend travel

Must be able to work from a home office.

Desired Characteristics :

Prior experience leading a geographically dispersed team

Strong financial / analytical, and negotiation skills

Demonstrated self-motivation and initiative; excellent organizational and influencing skills

Excellent communication skills; ability to effectively interact and build relationships at all levels of the organization

Private Label Sales and Marketing experience. Finance business / industry acumen.

Excellent client relationship skills along with exceptional interpersonal communication skills.

Knowledge of customer financial drivers / needs, Specialty & Wellness Sales / Marketing experience.

Customer focused mind set with ability to respond quickly to customer needs. Strong interpersonal communication skills (written, oral, non-verbal).

Proven ability to work remotely and independently.

Grade / Level : 14

The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements :

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment :

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.

Reasonable Accommodation Notice :

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Job Family Group : Sales