Greeter - Cottonwood

Greeter

The Greeter acts as a receptionist at the entrance desks and promotes a customer service focus at all times while greeting our customers. The Greeter will evaluate the location within the hospital or facility that the customer will be visiting, and will provide a visitor badge for the customer to wear while on campus.

Responsibilities

Greeter

• Providing accurate instructions and directions and escorting as appropriate within our policies.
• Appropriately vetting visitor destination within the hospital and providing visitor badging.
• Referring visitor issues to security for de-escalation and resolving issues, working toward full resolution for all our customers.
• Greets and assists visitors in a professional helpful manner and arrange for volunteers to escort visitors when needed.
• Screening and greeting people arriving at our entry doors, and directing them as appropriate.
• Able to use and understand the computer and the various computer programs for patient tracking.

Reporting and Documentation

Compliance / Safety

Qualifications

Education High school diploma or GED- Required

Certification & Licensures

Experience Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.