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Director of Operations / Integrator (Mid-Level Focus)
Director of Operations / Integrator (Mid-Level Focus)ONE2ONE Inc. • Lancaster, PA, US
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Director of Operations / Integrator (Mid-Level Focus)

Director of Operations / Integrator (Mid-Level Focus)

ONE2ONE Inc. • Lancaster, PA, US
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Director of Operations / Integrator (Mid-Level Focus)

✅ Do you love bringing clarity, consistency, and structure to fast-moving teams?

✅ Are you energized by solving problems and helping people work smarter, not harder?

✅ Do you thrive in a growing business where your work directly impacts results?

If that sounds like you, you may be our next Director of Operations / Integrator !

ONE 2 ONE is a fast-growing Managed Service Provider (MSP) that delivers IT and cybersecurity services to small and mid-sized businesses. We’re looking for a process-minded leader to partner closely with our CEO to strengthen operations, drive accountability, and create a foundation for scalable growth.

We operate on EOS (Entrepreneurial Operating System) and live by our Core Values :

  • Lead with a Moral Compass
  • Be Servant-Minded
  • We Before Me
  • Fail Fast, Grow & WIN!

What You’ll Do

  • Build structure and consistency into day-to-day operations.
  • Partner with leadership to turn vision into actionable priorities and measurable results.
  • Improve processes and systems for communication, efficiency, and accountability.
  • Support team leads with project tracking, reporting, and cross-department coordination.
  • Identify opportunities for operational improvement through metrics and analysis.

    • Requirements

    What We’re Looking For

  • 5+ years of experience in operations, business management, or a similar leadership role.
  • Experience in an MSP, IT services, or technical operations environment preferred.
  • Strong problem-solving and organizational skills with a data-driven mindset.
  • Excellent communication and collaboration abilities.
  • Someone who loves creating clarity and helping others succeed.

    • Benefits

    Why Join ONE 2 ONE

  • Impactful Work : Directly shape the structure and efficiency of a growing business.
  • Competitive Pay : $100,000–$130,000 base salary (DOE) + bonus potential.
  • Ownership Opportunity : Participate in our Stock Appreciation Rights (SARS) program.
  • Benefits : Health, dental, vision, PTO, 401k, and more.
  • Collaborative Culture : Work in a supportive, growth-minded environment where teamwork and innovation thrive.

    • Ready to Help Build What’s Next?

    If you’re ready to grow your career in operations and make a meaningful impact, we’d love to hear from you.

    Apply now to join ONE 2 ONE and help us scale with purpose!

  • To be considered for this role, please take this short 10-minute survey! ONE 2 ONE Inc.
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    Director Of Operation • Lancaster, PA, US