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Production Crew Chief

Production Crew Chief

IICRCAlbany, NY, US
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Production Crew Chief Opportunity

SERVPRO of South Albany County is seeking a qualified, career-oriented Production Crew Chief. SERVPRO is the largest cleaning and restoration company in the country. Our company specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage situation.

Required Hours : Vary between 7 : 00am 7 : 00pm; Monday Friday (will require some flexibility to work overtime / weekends and travel when required).

Job Qualifications :

  • 1+ years of water mitigation experience
  • 1+ years of construction experience
  • Able to take direction and complete tasks as well as supervise others
  • Leadership abilities; able to train others
  • Comfortable with technology (iPad, iPhone, etc.)
  • Able to lift a minimum of 50 pounds
  • Possess basic math skills
  • Able to complete required training both on the job and in the office
  • Able to wear full face and half face respirator
  • Driven to provide superior customer service
  • Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar
  • Able to build rapport with individuals in high stress situations; able to show empathy; able to deal with angry or discourteous customers
  • Time management skills; able to effectively prioritize
  • Able to thrive in a fast-paced work environment
  • Able to communicate effectively with staff and customers
  • Polite, presentable, and courteous to customers and co-workers
  • Valid drivers license with a reasonable driving record
  • Available to respond to emergency calls after hours
  • Reliable transportation required
  • Experience in water / fire mitigation, restoration / construction a plus but not required
  • Preferred : IICRC certifications (WRT; ASD); knowledge of Xactimate

Job Responsibilities :

  • Arrive at work on time and properly dressed
  • Respond to service calls as needed
  • Resolve problems quickly as they arise
  • Communicate job progress to appropriate parties (customer, office team, production team, management)
  • Ensure that customer needs and expectations are exceeded
  • Write clear job scopes for crew and office teams
  • Perform cleanup and restoration services at residential and commercial properties affected by water / fire / mold damage
  • Duties include, but not limited to : water extraction, demolition such as removal of drywall, baseboards, and carpet, moving furniture and other household items, use of hand and power tools, and use of specialized equipment
  • Load and unload trucks with equipment and debris
  • Maintain a clean and orderly jobsite
  • Adhere to strict uniform policy
  • Clean and maintain vehicles, equipment, and warehouse
  • If not already IICRC certified must be able to obtain certification within a reasonable time frame

    • Qualified candidates should respond to this ad with their resume, including references, and a cover letter. Please indicate desired position and desired salary.

    Pay commensurate with experience - $25.00 - 30.00 hourly

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    Crew Chief • Albany, NY, US

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