Regional Director

Regional Director Classic Collision was established in 1983 in Atlanta, Georgia with one single goal : To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical / Dental / Vision Paid Time Off – 6 Paid Holidays Rewarding Work Regional Director Reporting to Area Vice President (AVP) Job Summary The Regional Director (RD) is responsible for the operational and financial performance of multiple locations within an assigned region (minimum 5–8 General Managers). This includes oversight of center-level operations, employee development, customer satisfaction, business growth, and profitability. The RD serves as the primary coach and mentor for General Managers, ensuring execution of company standards, consistency across shops, and accountability to results. This role directly aligns General Managers to the Area Vice President's strategy, ensuring daily, weekly, and monthly Standard Work is executed at the shop level. Essential Responsibilities / Job Functions - (Other duties may be assigned as needed)

• Directly lead center-level performance by working in person with General Managers to ensure operational excellence in KPIs, quality, and culture.
• Ensure consistent execution of operational standards and processes through the company's Recipe Book.
• Coach and hold GMs accountable to daily, weekly, and monthly Standard Work routines.
• Manage and communicate change initiatives effectively across all locations.
• Stay current on vehicle repair procedures, safety, and compliance requirements.
• Conduct regular site visits to audit operations, safety, and customer service standards.
• Support recruiting, interviewing, onboarding, and training of new hires as needed.
• Cultivate and manage professional relationships with insurance partners and referral sources.
• Support external marketing and dealer relationship initiatives.
• Provide feedback and coaching on estimates, customer communication, and DRP requirements.
• Report weekly to the AVP on shop-level performance, compliance, and gaps. Standard Work Cadence Daily
• Meet with each GM to review daily sales targets and WIP status.
• Verify CCC Calendar updates and ensure reschedules are completed.
• Perform walk-throughs at assigned shops; review 2–3 ROs >

10 days old.